Job Description

ORDER DESK CLERK

OTTAWA, ON

Founded by the visionary Morin brothers in 1986, Morin Supply has evolved into a leading distributor of specialty construction products and materials. Trusted by homeowners, contractors, engineers, and architects alike, we are committed to delivering the highest quality products from the industry's most respected manufacturers.



We're looking for a proactive and detail-oriented Order Desk Clerk to join our team! The Order Desk Clerk is responsible for analyzing and interpreting customer order requests and creating order documents in our point of sale system.

RESPONSIBILITIES

Read, analyze and interpret customer order requests. Enter customer orders for pickup and delivery in point-of-sale system. Verify all orders to ensure 100% accuracy. Verify and confirm availability of products and monitor inventory levels. Preserve the store's stability and reputation by complying with legal requirements. Follow all policies and procedures related to programs, operations, and personnel to maintain smooth operations. Forward credit requests to the accounting department. Provide customers with information on additional items related to their purchases. Stay informed about the products sold, their usage, pricing, and new products on the market. Attend and participate in all company-sponsored training programs as needed. Receive incoming store orders in accordance with procedures
Notify management of the need for additional safety data sheets.

EDUCATION

High school diploma or General Equivalency Diploma (GED)

EXPERIENCE

Must be fully bilingual (written and spoken) in English and French. 2 years of experience in commercial/retail sales or an equivalent combination of education and experience Proficient with Microsoft Office Suite (Word, PowerPoint, Excel) Demonstrates strong keyboarding skills with a high degree of speed and accuracy in data entry and documentation. Strong customer service focus during client interactions. Ability to work independently and as an active team member. Ability to effectively present information in one-on-one or small group settings. Ability to understand and carry out detailed written or oral instructions. Ability to stay organized and multitask. Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals. Ability to calculate rates, ratios, and percentages and to draw and interpret bar graphs. Problem-solving, time management, and decision-making skills. Information analysis and documentation skills. Strong phone skills, oral communication, active listening, and interpersonal skills. Knowledge of building materials and the market (an asset) Experience with Biz Track or another POS Software (an asset)

WORK ENVIRONMENT AND PHYSICAL CONDITIONS

Required to wear prescribed personal protective equipment in designated areas. Work is performed indoors in a temperature-controlled environment. Must be able to sit for extended periods. Must be able to stand for extended periods. Must be able to climb, balance, bend, kneel and stretch, with manual dexterity and keen depth perception and field of vision. Must be able to bend, or squat down to floor level repeatedly. Reach overhead to retrieve materials.

WHY WORK FOR US?

2 Weeks Vacation plus separate sick leave days Training and Certification Provided RRSP Employer Matching Competitive Health and Dental Benefits Employee Centric Assistance Program and Wellness Support * Investment in your Professional and Educational growth