Job Description

The Order Coordinator is responsible for ensuring efficient and accurate management of order-related processes; including mass order changes, intercompany transfers, routing actions and more. This role involves meticulous collaboration across departments to support order fulfillment, expediting larger orders, and management of post-order processes to facilitate smooth invoicing, shipping, and credit functions. The Order Coordinator will play a critical role in coordinating vendor communications, managing tooling and inventory updates, and handling account-specific requests with precision and attention to detail.

Key Responsibilities:

Order Adjustments, Transfers and Expediting Support

Manage large-scale order modifications, including date, plant, and die transfers; handle intercompany transfers (local and cross-border). Assist in executing on large-scale expediting requirements.

Inventory & Obsolescence

Track aged items and manage updates to specifications, tooling, and inventory to address obsolescence both in house and with outside vendors.

Routing & Process Updates

Coordinate spec and tooling updates with estimating, handle alternative routing and flysheet adjustments with cross-functional groups.

Post-Order Documentation

Oversee documentation follow-ups for invoicing, shipping (e.g., BOLs), and investigations, including RGA and credit processes.

Farmouts Coordination

Manage mass farmouts, including spec reviews, PO creation, tooling transfers, vendor communication, and invoice validation.

Account & Sales Rep Updates

Process account changes for open orders and coordinate updates with relevant teams for delivery, invoicing and production.

Invoicing & Customer Portals

Inactivate/reactivate specs and tooling; manage account-specific requests and RFQ processes.

Qualifications:

5+ years proven experience in order coordination, logistics, or a similar role. Strong attention to detail and accuracy in managing order documentation and follow-up. Ability to work cross-functionally and communicate effectively with various teams. Proficiency in tracking systems, invoicing portals, and order management software is preferred. Analytical skills to manage inventory, assess requirements, and support process improvements.

Key Skills:

Organizational Abilities:

Strong ability to manage multiple concurrent orders and priorities.

Communication Skills:

Excellent verbal and written communication to liaise with vendors, internal departments, and customers.

Analytical Thinking:

Proficiency in analyzing specs, tooling requirements, and order status to support accurate order fulfillment and conveying accurate information.

Customer Experience Focus:

Dedicated to delivering consistent, high-quality support tailored to customer and account-specific needs.

Competencies:

Impact:

e., the nature of the job's impact and influence on organizational results

Contacts:

e., internal/external contacts, the nature of interactions

Leadership / Level of Responsibility:

e., staff management, influence, leadership, coaching, direction

Freedom to Act / Decision-Making Authority:

e., types of decisions made/problems solved, escalation point

Physical and Sensory Demands:

e., distractions, attention to detail, lifting, carrying

Working Environment:

e., office based, plant, mill, travel, deadlines, disruption to personal life, exposure to disagreeable situations

Atlantic Packaging is dedicated to fostering an inclusive environment where all colleagues and customers feel valued and supported. We are committed to developing our team to reflect the diversity of our communities in which we live and work and seek applicants with a wide range of abilities. Accommodations for persons with disabilities required during the recruitment process are available upon request.