Job Description

Job Title:

Experienced Medical Receptionist and Optometric Assistant for Optometry Clinic

Type:

Part-Time, Weekends as needed

Salary:

Competitive Salary + Benefits

About Us:

At Total Focus Optometry & Dry Eye Clinic, we are dedicated to providing exceptional eye care to our community. Our team of skilled optometrists and friendly staff are committed to delivering comprehensive eye exams, high-quality eyewear, and personalized care. We are looking for a motivated and experienced Medical Receptionist to join our team and help us continue to offer outstanding service to our patients.

Position Overview:

As a Medical Receptionist and Optometric Assistant at our optometry clinic, you will be the first point of contact for our patients as well as the face they see before going into the exam room. We are seeking a professional with a strong background in medical reception, particularly in the field of optometry, who can manage front desk and pretesting operations with efficiency and a friendly demeanor.

Key Responsibilities:

Front Desk Operations:

Greet and assist patients as they arrive at the clinic; manage the check-in and check-out process.

Appointment Scheduling:

Schedule, reschedule, and confirm patient appointments; manage appointment calendars for multiple optometrists.

Patient Communication:

Answer phones, respond to emails, and handle inquiries about services, insurance, and appointments.

Insurance Processing:

Verify patient insurance coverage, obtain authorizations, and process claims.

Medical Records Management:

Maintain accurate patient records, including data entry, file management, and confidentiality of information.

Billing and Payments:

Collect co-pays, process payments, and manage billing inquiries.

Administrative Support:

Assist with clerical duties such as managing inventory, ordering supplies, and maintaining a clean and organized reception area.

Patient Coordination:

Coordinate with the optometrists for patient care, including preparing charts, communicating test results, and ensuring follow-up appointments.

Pretesting:

Using the autorefractor, Optos, OCT, Visual Field, and tonometer as needed before the patients see the doctors.

Qualifications:

Experience:

Minimum of 1-2 years of experience as a medical receptionist, preferably in an optometry or ophthalmology setting.

Knowledge:

Familiarity with optometry terminology, procedures, and equipment is highly preferred.

Skills:

Excellent communication skills, both verbal and written; strong organizational abilities; proficiency with medical office software and electronic health records (EHR) systems.

Attributes:

Professional demeanor, attention to detail, ability to manage multiple tasks in a fast-paced environment, and a commitment to providing exceptional patient care.

Education:

High school diploma or equivalent required; additional certification in medical office administration or optometric assistant is a plus, but not required if there is experience.

Benefits:

Competitive salary based on experience Health insurance options Paid time off Retirement plan Employee discounts on eyewear and optometry services

Application Deadline:

ASAP

We look forward to finding a dedicated and enthusiastic individual to join our team and contribute to the exceptional care we provide to our patients!

Job Type: Part-time

Pay: $15.00-$22.20 per hour

Benefits:

Dental care Extended health care Flexible schedule Life insurance On-site parking Vision care
Experience:

Optometry Reception or Pretesting: 1 year (required)
Work Location: In person