Optometric Assistant / Office Administrator

Toronto, ON, CA, Canada

Job Description

We are seeking a dedicated and experienced individual to join our team as a Optical/Administrative Assistant. This position is ideal for someone who is looking to establish a long-term career and play a pivotal role in maintaining our reputation for excellence in patient care. The successful candidate will be responsible for running the front office of our fast-paced multidisciplinary clinic and assisting in optical and eyecare services. in a friendly professional manner.



Responsibilities:





Perform Pre-testing of patients, assisting with eye exams, educating patients on eyewear, contact lenses and providing administrative support directly related to patient eye care. Coordinate and collect all invoices statements and facilitate supplier bill payments in accordance to bookkeeper directions. Facilitate payroll and scheduling functions as directed Schedule patient appointments for all practitioners and manage appointment calendar efficiently. Respond to patient calls and emails promptly and professionally, addressing inquiries and concerns as needed. Manage patient flow and ensure a seamless experience from check-in to check-out. Handle billing and collection of payments accurately and efficiently. Process Extended Health Insurance billings via TELUS system. Performs general office duties like managing calls, scheduling, and maintaining records. Reception and administration: Handle front desk duties including scheduling appointments and verifying insurance information Assist patients with frame selection and fitting (experience not required) Support optometrists in various clinical tasks Proficient use of software systems Perform other administrative tasks as assigned to support clinic operations.




Requirements


Strong communication skills for interacting with patients of all ages Ability to multitask in a fast-paced environment * Excellent customer service skills

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Job Detail

  • Job Id
    JD2916997
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Toronto, ON, CA, Canada
  • Education
    Not mentioned