We are seeking a dedicated and detail-oriented Optometric Assistant to join our team. In this role, you will provide essential support to our optometrists and ensure a positive experience for our patients. The ideal candidate will possess a blend of medical office experience and customer service skills, allowing them to thrive in a fast-paced environment.
Qualifications:
Available to work long days
Proper telephone etiquette
Provide positive and energizing patient care
An outstanding work record
Exceptional telephone skills
Outgoing, friendly and superior customer service skills
Key Responsibilities:
Booking appointments, confirmations and recalls
Proof reading and updating patient profiles
Processing referrals, requests and other medical documents and forms
Processing insurance claims and other forms of payment
Responding to inquiries and providing information
Performing reception duties
Performing general clerical and office duties
Competencies:
Attention to detail
Planning and prioritizing work
Patient focus
ability to stand for long periods
Training provided for the right candidate using the latest sophisticated equipment
We offer a competitive salary, benefits, training/coaching, and ongoing industry-based education
Job Type: Full-time
Benefits:
Dental care
Disability insurance
Extended health care
Life insurance
On-site parking
Paid time off
RRSP match
Vision care
Work Location: In person
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