Greeting patients in person, by telephone, or online
Booking/Scheduling appointments
Marking recalls and cold calls to book appointments
Pretesting patients and other auxiliary tests
Choosing the right lenses for patient's prescription
Helping patients choose eyeglasses and taking all necessary measurements
Repair, adjust and dispense eyeglasses
Explain procedures and costs to patients
Facilitate patient referrals to other healthcare professionals
Ensuring the office is billed properly for orders and proper credits are issued
Requirements:
College graduate or higher
Driver's license, occasional commute to other locations
Minimum one year working in optical or optometry office
Excellent verbal and communication skills
Strong interpersonal skills, friendly and caring, outgoing personality
Customer service experience is essential
Confidence in cold calling
A born salesperson, someone who excels at sales and finds sales enjoyable
Must be proficient with computers and excel spreadsheets
Able to follow directions and take personal responsibility for actions
Must demonstrate strong time management and organizational skills
Ability to work independently and in a team
Passion for learning and dealing with people
Able to follow through on tasks with attention to detail
Able to multitask
We thank all candidates, however, only those candidates selected for an interview will be contacted.
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