Job Description

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Job Details

EXTERNAL POSTING

BLUEWATER DISTRICT SCHOOL BOARD

INVITES APPLICATIONS FOR THE POSITION OF

TEMPORARY PART-TIME CLIENT SERVICES TECHNICIAN

GROW YOUR CAREER IN BLUEWATER

As one of the area's largest employers, Bluewater District School Board has approximately 3,000 permanent and casual employees who serve 18,500 students and families across 8,673 square kilometres within Bruce and Grey Counties on the traditional lands of the Saugeen Ojibway Nation.


Come to Bluewater to experience the trails, sandy beaches, meandering rivers, and welcoming communities. Stay to experience a progressive career path with an employer that is dedicated in providing a positive working environment, along with competitive compensation and benefits!

One (1) Temporary Part-time (0.6 FTE, 21 hours/week), Client Services Technician (12-month position) - Wednesdays, Thursdays and Fridays

Location:

Bluewater Education Centre, Information Communications Technology Services, Chesley, Ontario

Commencing as soon as possible and ending July 10, 2026, or earlier if incumbent returns or circumstances change.

Reports to:

Gary Mark, Supervisor of Information Communications Technology Service Desk

Position Summary:

The Client Service Technician provides support, assistance and training to Bluewater District School Board staff and students on using information and communication hardware and software. The purpose of the position is to ensure proper operations to enable users to accomplish administrative, business and curriculum tasks.

Duties and Responsibilities:

Liaise with, and provide training, support and assistance to end users and staff on administrative processes, computer operation and other issues including help desk requests


Develop documentation and inventory control tasks as required by the department


Develop documentation processes for administrative applications


As required liaise with third-party support and equipment/application vendors


Assess and analyze Help Desk processes


Install, configure, test, maintain, monitor, and troubleshoot end user workstation hardware, networked peripheral devices, and networking hardware products


Where required analyze, install, configure, test, maintain, monitor, and troubleshoot associated applications and end user workstation software, server software and networking software products


Other related duties as assigned


Qualifications and Experience:


College Diploma in Information Technology or a related field

Assets:

3 years' experience in a school/board familiar with school processes throughout a school year


3 years' experience supporting the School Systems and similar role


3 years' experience supporting hardware, customer technical support, help desk experience


ITIL processes, change management, A+ certification


Effective interpersonal skills and relationship-building skills


Strong written and oral communication skills


Strong customer service orientation


Self-motivated and directed with strong analytical and problem-solving abilities


Ability to effectively prioritize and execute tasks in a high-pressure environment


Experience working in a team-oriented, collaborative environment


Must have access to an automobile and valid driver's license to meet work expectations

Job Requirements:

Eligible to work in Canada


Clean vulnerable sector police check


Clean criminal record check

Application Process:

Qualified applicants are invited to apply for this position online using Apply to Education (ATE) at

https://bwdsb.simplication.com

/. Applicants are asked to provide a resume, cover letter, and three professional references (with written permission to contact) as well as proof of completed post-secondary education and/or certifications that are relevant to this position.


Applications will be accepted until 4:00

pm on Wednesday, July 16, 2025.

All fees for the ATE application process are covered by the Bluewater District School Board.







Should applicants require assistance in registering for Apply to Education (ATE), they may contact the ATE Help Desk at 1-416-932-8866 or 1-877-900-5627.





We thank everyone for applying, however, only applicants who will be moving forward in the selection process will be contacted.

Equity

Bluewater District School Board is committed to fostering a safe and supportive learning environment for all students and staff.

Accommodation

Bluewater District School Board is committed to providing accommodations in the workplace and for candidates who have temporary or permanent disability, or who otherwise require accommodations based on the protected grounds highlighted in the Ontario Human Rights Code in respect to the recruitment and selection process.

Wellness

Bluewater District School Board is committed to providing a respectful and healthy work environment.



Posted On
July 14, 2025 10:35 AM EST/EDT
Closing Date & Time
July 16, 2025 04:00 PM EST/EDT
Openings
1
Job Type
Part Time, Contract
Job Category
ECE, EA and Support Staff
Job Open To
Teachers, Principals & Superintendents, Management & Professionals
City
Chesley
School/Location
BEC - ICT Dept
Salary
$36.02-$37.02/hr (Sept.1/24 rates)
Employment Start Date
Start Immediately
End Date
07/10/2026