Job Description

Job Overview: OPERATIONS MANAGER, VAN HOUTTE COFFEE SERVICES

As part of the Keurig Dr. Pepper family, Van Houtte Coffee Services was founded on the heritage of generations of coffee service entrepreneurs and pride ourselves on the highest levels of customer service day-in and day-out.


Founded upon the knowledge of nearly a century of roasting expertise, Van Houtte Coffee Services is proud of our Van Houtte\xc2\xae Master Roaster heritage. As a division of Keurig Canada, we combine this rich history to the revolutionary innovations of the Keurig\xc2\xae brewing system, bringing to our customers a unique combination of technology and tradition. Together, we provide the perfect brew.


With 25 branches across Canada and more than 450 employees, we serve over 1 million cups every single day.
We are a dynamic, ever changing and fast paced environment and are proud to be part of Canada\xe2\x80\x99s top 100 employers and Canada\xe2\x80\x99s Top 100 Employers for young professionals.
We are looking for a roll-up your sleeves person to join our team and build a career as Operations Manager in Saskatoon.
What You\xe2\x80\x99ll Do

• Oversee and manage delivery, warehouse, technical services and associated teams in a fast paced environment
• Maintain positive staff relations through consistent and effective communication including staff meetings, weekly reviews, and one on one communication
• Oversee and manage administrative processes and procedures, ensuring these are executed and completed efficiently and in accordance with corporate policy
• Manage, and support the employee lifecycle (recruitment, orientation, and onboarding, retention, and offboarding). Provide coaching and performance feedback, supporting professional growth, training, and development
• Ensures an inclusive and collaborative work environment that is aligned with KDP values and policies
• Collaborate closely with Associate Managers and leaders across the territory and country to promote synergy

Requirements: Who You Are

• An experienced operations (3+) and people manager with a minimum of 5 direct reports. A management focus on the operational side of the business with a technical service component (installs, removals, exchanges, and service of equipment) would be preferred and is considered an asset.
• A change agent who can implement corporate best practices and policies, lead change, and engage and support others in the change process. Lean Six Sigma training is an asset.
• A \xe2\x80\x9ccoach\xe2\x80\x9d focused on leading and building high-performance teams
• A strong communicator that can develop and maintain strong professional relationships (internal and external stakeholders), especially within a corporate structure
• Committed to valuing health and safety by championing occupational health and safety standards and policies.
• A proven track record of increasing responsibility over the course of your career
• Level-headed and calm under pressure - your organization and time management skills allow you to be agile, and manage competing priorities with ease
• Have a customer first mindset, and are willing to roll-up your sleeves and get things done when necessary

The selected candidate will be part of a dynamic and passionate team within a fast-growing, ever-changing organization. In addition to a competitive compensation package including benefits, commissions, RRSP, vacation time and summer schedules, we also offer tuition reimbursement and much more!
Company Overview : Keurig Dr Pepper (NASDAQ : KDP) est une entreprise de boissons moderne avec une vision audacieuse qui offre croissance et opportunit\xc3\xa9. Nous op\xc3\xa9rons avec un mod\xc3\xa8le d\'affaires diff\xc3\xa9renci\xc3\xa9 et avec un portefeuille de marques de classe mondiale, aliment\xc3\xa9e par une \xc3\xa9quipe talentueuse, engag\xc3\xa9e et ancr\xc3\xa9e dans nos valeurs. Chez KDP, nous travaillons avec de grandes et passionnantes marques de boissons ainsi que le syst\xc3\xa8me d\'infusion de caf\xc3\xa9 une tasse \xc3\xa0 la fois no 1 en Am\xc3\xa9rique du Nord, et nous prenons plaisir le faire!
Ensemble, nous avons cr\xc3\xa9\xc3\xa9 une entreprise chef de file dans le domaine des boissons en Am\xc3\xa9rique du Nord, qui offre des boissons chaudes et froides \xc3\xa0 grande \xc3\xa9chelle. Quel que soit votre domaine d\'expertise, chez KDP, vous pouvez faire partie d\'une \xc3\xa9quipe fi\xc3\xa8re de ses marques, de ses partenariats, de son innovation et de sa croissance. Serez-vous le prochain membre de notre r\xc3\xa9volution des boissons?
Nous nous effor\xc3\xa7ons d\'\xc3\xaatre un employeur de choix, en offrant une culture et des opportunit\xc3\xa9s qui permettent \xc3\xa0 notre \xc3\xa9quipe d\'environ 28 000 employ\xc3\xa9s de grandir et de se d\xc3\xa9velopper. Nos employ\xc3\xa9s sont au c\xc5\x93ur de notre entreprise, c\xe2\x80\x99est pourquoi nous offrons de solides avantages sociaux qui appuient votre sant\xc3\xa9 et votre bien-\xc3\xaatre, et qui assurent votre bien-\xc3\xaatre personnel et financier. Nous offrons aussi \xc3\xa0 nos employ\xc3\xa9s des programmes con\xc3\xa7us pour vous permettre d\'am\xc3\xa9liorer vos comp\xc3\xa9tences et votre d\xc3\xa9veloppement professionnels, et ce, tout en nous assurant que vous vous sentez valoris\xc3\xa9s, inspir\xc3\xa9s et appr\xc3\xa9ci\xc3\xa9s au travail.