Job Description

About Gorilla Repairs:

Gorilla Repairs is a leading maintenance company committed to providing exceptional repair and maintenance services to residential and commercial clients. With a dedication to quality and customer satisfaction, we pride ourselves on delivering reliable and efficient solutions to ensure the smooth operation of our clients' properties.

:

We are seeking a highly organized and motivated Operations Manager to join our team at Gorilla Repairs. The Operations Manager will play a crucial role in the day-to-day operations of our company, with responsibilities ranging from client calls and coordination of our maintenance team and administrative tasks.

Responsibilities:

Conduct client calls to generate new business opportunities. Provide support and coordination for our maintenance team, ensuring efficient deployment and completion of tasks. Schedule maintenance appointments and coordinate with clients to ensure timely service delivery. Oversee inventory management and procurement of necessary supplies and equipment. Develop and implement operational policies and procedures to optimize efficiency and productivity. Monitor and analyze key performance metrics to identify areas for improvement and implement corrective actions. Handle client inquiries and complaints in a professional and timely manner, striving to maintain high levels of customer satisfaction. Assist with administrative tasks such as billing, invoicing, and record-keeping. Collaborate with other departments to streamline processes and enhance overall company performance. Stay updated on industry trends and best practices to ensure Gorilla Repairs remains at the forefront of the maintenance industry.

Requirements:

Proven experience in operations management or a similar role, preferably in the maintenance or construction industry. Strong leadership and interpersonal skills, with the ability to effectively manage and motivate a team. Excellent organizational and multitasking abilities, with a keen attention to detail. Exceptional communication skills, both written and verbal. Proficiency in Google Suite, Asana, Slack, Airtable, and other relevant software applications. Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities. A proactive and solutions-oriented mindset, with a commitment to continuous improvement. Understanding in preventive and reactive property maintenance. Strong problem-solving skills and the ability to troubleshoot operational issues. Excellent attention to detail and organizational skills. Ability to work independently with minimal supervision. Good communication and customer service skills.

Why Work at Gorilla Repairs?

Opportunities for advancement and career growth within the company. Paid training Provide us with your availability and we will schedule you based on what works best for you Weekly Pay Easy team communication. Communication with our friendly team and job scheduling are done through user-friendly mobile applications. Career advancement & promotion opportunities Supportive and friendly company culture
If you are a results-driven individual with a passion for operations management and a desire to make a positive impact, we encourage you to apply for the Operations Manager position at Gorilla Repairs Maintenance Company. Join the Gorilla Repairs team and be part of a company dedicated to excellence in maintenance services. Apply now to start your rewarding career with us!

Job Type: Full-time

Pay: $55,000.00-$75,000.00 per year

Additional pay:

Commission pay
Benefits:

Flexible schedule
Schedule:

8 hour shift Day shift Monday to Friday
Work Location: In person