About us Expedia Cruises Scarborough is a full-service travel agency in Scarborough, ON. Our relationship with Expedia allows us to offer the best value on the widest range of travel offerings. Our vision is to be the #1 travel agency choice in our community by delivering spectacular vacation experiences by air, land, and sea. Our Values
Integrity
Respect
Dedication
Teamwork
Fun!
Our Work Environment
Customer-centric
On-the-job training
Flexible working hours
Company perks
We are currently seeking an energetic Operations Manager to oversee our company\'s day-to-day operations. The ideal candidate for this position works well in a team environment and is able to balance the needs of our customers, consultants, and executive team. The Operations Manager is responsible for fully supporting Vacation Consultant Independent Contractors operationally by assisting with sales and service issues, onboarding and coaching to help their business positively perform and grow, by ensuring files and documentation adhere to Center standards, and by establishing and maintaining relationships with suppliers and working with marketing to build revenue driving promotions. The Manager is also responsible for assisting the Franchise Partner with special projects and with the daily resolution of customer issues while ensuring customer satisfaction. Requirements:
Demonstrated passion for travel
At least 3 years of work experience in a sales support role; travel industry preferred
Self-motivated to pursue activities that support and grow the Company
Well organized, thorough, multi-tasker who enjoys a dynamic environment
Excellent English communication skills, both written and verbal
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and Adobe
Knowledge of cruise lines, tour operators, and their policies preferred
Compensation Components:
This is an Independent Contractor (self-employed) position
Management fee to be negotiated based on experience
Commission and bonus programs available
Flexible schedule
Travel benefits
Job Type: Freelance Benefits:
Flexible schedule
On-site parking
Profit sharing
Flexible Language Requirement:
French not required
Schedule:
Monday to Friday
Weekend availability
Supplemental pay types:
Bonus pay
Commission pay
Work Location: One location Application deadline: 2023-04-09 Expected start date: 2023-04-10
Beware of fraud agents! do not pay money to get a job
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.