Job Description

Job Summary

Commence Fence is seeking a senior

Operations Manager

to own construction operations for residential and commercial fence installations.

This role is responsible for

scheduling, crew performance, job costing discipline, material control, quality assurance, safety compliance, and operational profitability

.

This is not a coordination role. This is a results-driven operations leadership position.

Core Responsibilities

Own daily and weekly

project scheduling and execution

Manage

foremen and installation crews

Control

job costing, labor efficiency, and material usage

Ensure jobs are completed

on time, on budget, and to standard

Enforce

quality control checkpoints

at all project stages Maintain strict

safety compliance

across all job sites Plan and stage

materials, tools, and equipment

Identify operational risks before they impact timelines or margin Resolve field issues decisively and in real time Improve SOPs, workflows, and production systems Communicate clearly with Sales, Finance, and Executive leadership Deliver accurate weekly operational and performance reporting
Non-Negotiable Qualifications

You must have:

5+ years

in construction or field operations management Proven experience managing

multiple crews and job sites

Hands-on knowledge of

wood, vinyl, aluminum, and chain-link fencing

Strong understanding of

job costing and margin protection

Experience tracking

labor productivity and material variance

Ability to identify and eliminate waste, rework, and inefficiency Authority and confidence to hold teams accountable Ability to make fast decisions under pressure Zero tolerance for sloppy work or missed standards
If you have not been accountable for

schedule, quality, and profitability at the same time

, this role is not for you.

Financial & Operational Discipline (Critical)

This role requires:

Understanding how labor hours affect job profitability Catching scope creep before it erodes margin Tracking rework and callbacks as operational failures Ensuring material orders match install requirements Reducing loss, damage, and over-ordering
Operations protects profit here.

Systems & Tools

Zoho One

- Scheduling, inventory, job tracking, reporting

CompanyCam

- Job documentation and field updates

RingCentral

- Team and customer communication

Time tracking / payroll systems

System discipline is mandatory.

Quality & Safety Expectations

Enforce installation standards across all crews Perform random site audits and quality inspections Maintain clean, professional job sites Lead safety training and compliance reviews Document and resolve issues immediately
Key Performance Indicators (KPIs)

You will be measured on:

Schedule adherence Job profitability and labor efficiency Material usage vs estimates Install quality and callbacks Safety incidents Crew performance and retention
What We Offer

A leadership role with real authority Competitive compensation tied to results A growing company with high standards Long-term advancement for proven operators
How to Apply

Submit your resume

and

answer all prescreening questions!

Job Types: Full-time, Permanent

Pay: $95,000.00-$120,000.00 per year

Application question(s):

Which best describes your previous responsibility level?
I coordinated schedules and passed issues to others

I supervised crews but was not responsible for profitability

I owned schedules, crew performance, quality, and job profitability

I assisted an operations manager

Which fence types have you directly managed installation crews for? (Select all that apply)
Wood

Vinyl / PVC

Aluminum / ornamental

Chain-link

None of the above

Which best describes your experience with job costing?
I am not involved in job costing

I receive reports but don't act on them

I track labor hours, material usage, and rework to protect margin

Accounting handled this

When a job is going off track (schedule, quality, or cost), what is your role?
I escalate and wait for direction

I document the issue

I make the call and correct the course

I inform the crew and monitor

What is the largest number of field crews you have managed simultaneously?
1 crew

2 crews

3-5 crews

6+ crews

Which systems have you used regularly in operations management? (Select all that apply)
Scheduling software

Time tracking / payroll systems

Job costing or production reports

Photo documentation tools

None

Which best describes your work style?
Mostly office-based, minimal field involvement

Mostly field-based, limited planning responsibilities

Office-based leadership with active field oversight and audits

Remote management

Describe one situation where a job was falling behind or losing money. What actions did you personally take, and what was the result?
Experience:

hands-on construction operations management: 5 years (required)
Licence/Certification:

Driving Licence (required)
Work Location: In person