Operations Manager - BFST(Business Service Desk)
Posted Date: Jan 5, 2023
OPERATIONS MANAGER - BFST(Business Service Desk)
Location: Regina, SK
Type of Position: Permanent Full Time
Number of Positions: 1
Salary: $88, 725.00 - $118, 301.00 (determined based on education and experience)
Close Date: January 18, 2023
POSITION OVERVIEW
Accountable for the Customer experience for all Partner Service/Major Business Customers as it relates to their Assurance process. Accountable for the effective resolution of all Major Business Customer\xe2\x80\x99s product and support issues. Accountable to develop and manage a strong professional business relationship with our Partner Service/Major Business Customers. Accountable to create an environment where employees are empowered to make decisions based on customer needs and corporate goals. Accountable for achieving a high level of customer and employee satisfaction thru effective initiative, coordination and responsiveness to the discipline of customer care and service.
LEADERSHIP ACCOUNTABILITIES
People
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