Job Posting: Operations & Logistics Coordinator About Eventcorp Are you passionate about events? Do you enjoy travelling and working with people? Do you enjoy working in a fast paced, innovative, start up culture, that rewards hard work, problem solving and customer service? As North America\xe2\x80\x99s leading provider of audience research and analytics, Eventcorp works with a range of events, festivals, fairs, venues, sports teams, and other organizations to understand their fans/customers better. Our team is growing, and we are looking for a self-motivated person who possesses strong organizational skills and a passion/experience in logistics, site management and administrative support. The ideal candidate would possess a strong customer service focus and be extremely detailed oriented. Reporting to Director of Business Operations, the successful candidate will be responsible for coordinating equipment shipping and travel logistics for Eventcorp\xe2\x80\x99s projects across Canada and the USA. The position will entail developing and implementing smooth and efficient processes and be a key to keeping business operations running effectively. The position will also require performing site management duties at various events, from sports to concerts to festivals, where we setup, operate and takedown our data collection equipment. For larger events, the Operations Coordinator will also be tasked with recruiting additional site management contractors. Outside of logistics and operations, the successful candidate will also contribute to reporting and administrative tasks as required. This position can be remote, but will require travel, site work and office work as needed. Frequency of travel and site-work is dependent on the season. This role requires excellent communication skills, strong organization and multi-tasking abilities. An ideal candidate is self-motivated, willing to collaborate with coworkers and is able to execute a variety of tasks. Specific Competencies Must be able to work under pressure. Demonstrate the ability to use good judgment, make decisions, show initiative and take responsibility for situations when required. Exhibit the ability to work effectively in teams demonstrating excellent communication and interpersonal skills with internal and external contacts. Comfortable with driving a variety of vehicles and carrying equipment. Responsibilities
Coordinate the shipping of equipment to project sites to ensure they arrive in a timely manner
Liaise with clients and logistics companies as required
Preparation of data collection equipment and materials for shipping and field placement
Travel to events and perform site management duties as required
For local events, coordinate the rental of vehicles (e.g. cargo van), preparation and loading of equipment, driving vehicle to transport equipment to projects sites, set up equipment and perform site management duties
Monitor operations of data collection kiosk locations; perform periodic cleaning of equipment and troubleshoot as required
Manage daily remote site data transfer (electronic transmission of batched response data to Eventcorp server)
Assist in producing the data analysis report in Excel, Word, Power Point format, printing/binding, proofreading
Various project-related tasks as required
Additional duties as required, e.g. administration
Qualifications
Strong MS Office skills (Word, Excel, Power Point)
Extraordinary \xe2\x80\x9cpeople-skills,\xe2\x80\x9d i.e. ability to quickly establish positive rapport with clients and co-workers
Organized and detail-oriented
Writing composition skills
Ability to work flexible hours, i.e. weekends, evenings, holidays
Ability to multi-task and handle various priorities simultaneously
Ability to work independently with minimum supervision
Able to lift a minimum of 20 pounds of equipment
Knowledge in secondary language (Mandarin/Spanish/French) is an asset
Attention to detail
Have valid driver\xe2\x80\x99s license and access to own car (required)