Job Description

Position Summary

The?Operations Leader?plays a pivotal role in ensuring safe, compliant, and efficient fuel haulage operations. This leadership position serves as the central liaison between dispatch, drivers, and management, while also supporting customer service, inventory oversight, emergency response, and asset management. The ideal candidate is licensed, adaptable, and committed to continuous improvement--ready to step in as a backup driver when needed and lead the team through evolving technologies and standards.

Core Responsibilities

Safety & Compliance

Enforce provincial and federal safety standards across all operations. Conduct and document regular inspections of vehicles, equipment, and facilities. Continuously update safety policies and procedures to reflect best practices and legislative changes. Oversee fleet maintenance and ensure timely inspections. Ensure full compliance with TDG regulations for fuels, LP, and lubricants. Maintain up-to-date TSSA compliance for storage and product handling. Hold and maintain a valid PM3 license for petroleum handling.
Emergency Preparedness & Response

Develop and maintain site-specific emergency response plans. Lead emergency drills and ensure team readiness. Act as primary responder during incidents and coordinate with emergency services. Serve as emergency backup driver during staff shortages or critical coverage gaps. Participate in the on-call rotation.
Driver Onboarding & Support

Lead onboarding for new drivers, including safety orientation, route familiarization, and policy training. Conduct ride-alongs and performance evaluations. Provide ongoing coaching and mentorship. Hold a valid DZ license and support driver training in TDG and PM3 compliance.
Inventory, Dispatch & Asset Coordination

Monitor fuel inventory levels and coordinate replenishment with logistics. Collaborate with dispatch to optimize delivery schedules and resolve service issues. Act as the communication bridge between drivers, dispatch, and management. Manage company assets including fuel storage tanks, mobile tanks, and related equipment. Oversee installation, maintenance, and compliance of tanks and systems at customer locations.
Technology & Training

Stay current with emerging technologies in fleet management, safety systems, and logistics software. Train team members on new tools and digital platforms. Promote a culture of adaptability and continuous learning.
Reporting & Communication

Submit weekly operational reports to management. Maintain compliance documentation and inspection records. Facilitate regular meetings with dispatch and drivers to address concerns and share updates.
Customer Service

Address customer concerns related to deliveries, damages, and complaints. Support customer onboarding through site visits, needs assessments, and coordination with dispatch. Assist with tank installations and ensure customer sites meet safety and operational standards.
Qualifications

Minimum 3-5 years of experience in operations management. Strong proficiency in Microsoft Excel, outlook Excellent written and verbal communication skills. Valid DZ and PM3 licenses required. Quick learner for various technology platforms.
Compensation & Benefits

Competitive Salary Performance Bonus:?Based on operational KPIs and safety metrics Paid Vacation Company Benefits & RRSP Matching Program Company Uniform Provided
Job Type: Full-time

Pay: $65,000.00-$75,000.00 per year

Benefits:

Casual dress Extended health care On-site parking Paid time off RRSP match
Experience:

Operations management: 3 years (required)
Licence/Certification:

DZ (required) Petroleum Mechanic 3 (preferred)
Work Location: In person