Job Description

Portfolio Focus:

Operational Excellence Process Improvement & Strategy Relationship Building and Sales Financial Management
Key Responsibilities:

Operational Excellence

Follow GAT Security's standards, rules, and policies. Review and approve adequate plans for the control of planned outputs, budget spending, labor efficiency, service efficiency, customer service, and resource efficiency. Review performance against operating plans and standards. Provide reports to subordinates on interpretation of results and approve changes in direction of plans. Define and recommend objectives in each area of Operations. Develop specific short-term and long-term plans and programs, together with supporting budget requests and financial estimates. Review and approve cost control reports, cost estimates, and manpower and facilities requirements forecasts. Coordinate and collaborate with other departments of the corporation in establishing and carrying out responsibilities. Review and approve the setting of budgets throughout the Operations Department. Review and approve Operations major projects involving major functional changes within the Department's functional areas. Develop plans for new areas of technology for the division along with sufficient planning for areas that support the mission of the Corporation within Operations. Issue specific annual objectives to immediate subordinates and review objectives of the Operations division. Maintain operating licenses/Memberships Manage incoming - material, proposed hours - Operations platform Conduct meetings in person or virtually with Key Stakeholders on active projects or issues Weekly WIP meetings Site visits as required Approvals of / on various operational documents On-Boarding of new hies/employees Technical support for all staff both in office and field. Coordinate Fleet service and maintenance Approving repairs and invoices Select and maintain qualified personnel in all positions reporting directly and recommend compensation for them. Direct, monitor, and appraise the performance of units immediately reporting and provide the necessary coordination between activities. Identify training needs, initiate development of subordinates, recommend effective personnel action. Seek mutual agreement on problems involving coordination. Consult with all segments of management responsible for policy or action. Weekly/Monthly 1:1 meeting with all direct reports Ensure compliance within area of responsibility. Make recommendations for improving effectiveness of policies and procedures. Review and endorse or revise budget proposals received from direct reports. Approve budget expenses up to authorized dollar amounts. Provide orientation and on-the-job training for subordinates and ensure that the authority and responsibility for each position are defined and understood. Annual Performance reviews
Process Improvement & Strategy

Follow the company's standards, rules, and policies Reviews performance against operating plans and standards. Provides reports to subordinates on interpretation of results and approves changes in direction of plans. Presents monthly reports on performance as requested by the Vice President of Operations. Develops and recommends corporate operations policy within the Operations Department. Defines and recommends objectives in each area of Operations. Reviews and approves Operations major projects involving major functional changes within the Department's functional areas. Develops plans for new areas of technology for the division along with sufficient planning for areas that support the mission of the Corporation within Operations. Issues specific annual objectives to immediate subordinates and reviews objectives of the Operations division Directs, monitors, and appraises the performance of units immediately reporting and provides the necessary coordination between activities. Makes recommendations for improving effectiveness of policies and procedures.
Relationship Building and Management

Managing and reviewing new sales quotes and review jobs as required. Maintains high quality client and stakeholder relationships through audits, meetings and visits. Coordinates and collaborates with other departments of the corporation in establishing and carrying out responsibilities. Identifies training needs, initiates development of subordinates, recommends effective personnel action. Selects and maintains qualified personnel in all positions reporting directly and recommends compensation for them. Seeks mutual agreement on problems involving coordination.
Financial Management (20% Time Spent)

Responds to bids and quotes as required. Reviews and approves adequate plans for the control of planned outputs, budget spending, labor efficiency, service efficiency, customer service, and resource efficiency. Develops specific short-term and long-term plans and programs, together with supporting budget requests and financial estimates. Reviews and approves cost control reports, cost estimates, and manpower and facilities requirements forecasts. Reviews and approves the setting of budgets throughout the Operations Department. Ensures compliance within area of responsibility. Reviews and endorses or revises budget proposals received from direct reports. Approves budget expenses up to authorized dollar amounts. Provides orientation and on-the-job training for subordinates and ensures that the authority and responsibility for each position are defined and understood. Ad Hoc Responsibilities Oversight of: Incoming operations managerial requests and concerns Vehicles/fleet (insurance/leases) Various compliance platforms Various staff security clearances Managing the Commissions of Oaths requirements Commercial property and systems All Health and Safety Policies Other GAT Policies both incoming/new and existing Local IT systems Other miscellaneous managerial duties
Knowledge, Skills, Experience and Education:

Ability to work independently and as a team player. Strong ability to build trust-based relationships with internal and external stakeholders Proven ability to influence and build people. Expert coaching and mentoring skills. Honesty, discipline, and commitment. Excellent written and verbal communication skills. Outstanding problem-solving skills, attention to detail, and awareness of discrepancies in the environment and relationships. Knowledge of the British Columbia Building and Fire codes Proven experience as an Operations subject matter expert In-depth understanding of entire MS Office suite. Ability to organize a daily workload by priorities. Must be able to meet deadlines in a fast-paced quickly changing environment.
Job Type: Full-time

Pay: $90,000.00-$120,000.00 per year

Work Location: In person