Job Description

Get to Know Us:

Specialty Medical Partners (SMP) collaborates with medical specialists across Ontario, providing comprehensive administrative support to allow physicians to focus exclusively on patient care. Our mission is to create a physician-centered organization that empowers our physicians to deliver the highest quality patient care. We offer a range of services including business operations, HR, marketing, IT, and procurement, enabling healthcare professionals to concentrate on clinical excellence.

Since our establishment in 2022, SMP has rapidly expanded to 19 locations in Ontario, with plans for continued grow. Our dedicated team is committed to improving healthcare delivery and practice management through innovative solutions and collaborative efforts.

To support our initiatives, we are currently seeking a dynamic Operations Director to oversee our expanding network of community cardiology clinics across GTA and Central Ontario.

The Role:

The Operations Director at SMP will be responsible for the overall management and operational performance of multiple medical offices within the assigned region, reporting to the COO. This role requires a strategic leader with strong operational, financial, and administrative skills to ensure the highest standards of patient care, team performance, and clinic efficiency. The Operations Director will develop and implement strategies to enhance clinic performance, achieve organizational goals and elevate patient experience.

Key Responsibilities

Oversee daily operations of multiple medical offices to ensure they operate efficiently and effectively. Develop and implement strategic plans to achieve organizational goals and improve service delivery. Monitor and manage financial performance, including budgeting, forecasting, and financial reporting. Ensure compliance with healthcare regulations, policies, and procedures. Foster a positive and productive work environment, promoting teamwork and professional development among staff. Collaborate with medical directors and healthcare providers to maintain high standards of patient care. Analyze operational data and performance metrics to identify areas for improvement and implement corrective actions. Coordinate and manage staffing needs, including recruitment, training, development, and performance evaluations. Develop and maintain relationships with key stakeholders, including healthcare providers, suppliers, and community partners.

Key Qualifications:

The ideal candidate for this role will be results-oriented, highly motivated to succeed, and possess multi-unit leadership experience in the medical field. A business degree is an asset. Strong analytical skills, the ability to interpret data, and make strategic decisions are essential. Additionally, candidates must have excellent communication and interpersonal skills, ability to build relationships, thrive in a fast-paced environment, and adapt to changing priorities:

Bachelor's degree in healthcare administration, business administration, or a related field is an asset (Master's degree preferred). Minimum of 5 years of management experience in a healthcare setting. Strong leadership and organizational skills with the ability to manage multiple locations and plan and execute work independently. Excellent financial management and analytical skills. Ability to foster teamwork and motivate, coach, and support teams to drive desired results. In-depth knowledge of healthcare regulations, policies, and best practices. Exceptional interpersonal and communication skills. Sound judgment and proven ability to develop and implement strategic plans. Ability to travel within the assigned region as required.

Position Details:

Competitive salary and performance-based incentives. Comprehensive extended health plan. Paid time off and holidays. Professional development opportunities. Supportive and collaborative work environment.

Application Process:

To apply for this position, please submit a resume and cover letter quoting the job title in the subject line by November 24, 2025.

AI will not be used during the recruitment, selection, and hiring process.

SMP is committed to the principles of equality and diversity in the workplace. We welcome applications from Indigenous peoples, minority communities, immigrants, persons with disabilities and the LGBTQ2S+ community. We will provide accommodation in all phases of the hiring process, up to the point of undue hardship, upon request.

Thank you for your interest. Interviews will be conducted on a rolling basis as qualified candidates are received. Due to the anticipated volume of applications, only those selected for an interview will be contacted.

Job Type: Full-time

Benefits:

Dental care Extended health care Life insurance
Work Location: Hybrid remote in Toronto, ON M5J 2T3