Operations Coordinator Hybrid

Burnaby, BC, CA, Canada

Job Description

Benefits:



Free on-site parking Hybrid schedule: 2-3 days/week in office 36-hr work week for a healthy work/life balance Company parties Competitive salary Dental insurance Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development Vision insurance





Overview





Ideal Siding is seeking a high-performing

Operations Coordinator

to support our HQ operations team and growing network of franchise partners. This is not an entry-level admin role -- we're looking for someone who thrives in a high-volume environment, is confident managing multiple priorities, and has the systems thinking and initiative to keep complex projects on track.



Reporting directly to the

VP of Operations

, you'll be a key driver of day-to-day efficiency across the company -- coordinating tasks, streamlining processes, and ensuring both our internal teams and franchisees get the support they need to succeed.



Please note: This is not a warehouse, logistics, or supply chain position. Candidates with only clerical or entry-level admin experience are unlikely to be a strong match.



Key Responsibilities





Franchise & HQ Operations Support





Serve as the go-to liaison for franchisees and internal teams on operational matters Deliver onboarding, training, and continuous support on internal systems, tools, and procedures
Address questions, escalations, and coordination needs promptly and professionally across multiple regions

Process Improvement & Project Coordination





Monitor progress on key initiatives, projects, and deliverables to ensure timelines and goals are met Identify process gaps and propose enhancements to improve tools, workflows, and documentation Drive accountability and follow-through across departments by maintaining clear communication and consistent updates
Maintain thorough and organized records of tasks, timelines, and status updates

You'll Succeed in This Role If You Have:





2-4 years of experience in operations, project coordination, or executive-level administrative support within a fast-paced setting A demonstrated ability to manage multiple priorities and shifting demands without missing details Excellent communication skills and a knack for working effectively with cross-functional teams Hands-on experience with CRMs, project tracking platforms, and collaborative tools A proactive, solutions-focused approach: you're quick to anticipate needs and take initiative
A Bachelor's degree in Business Administration or comparable experience in a dynamic operations environment

Why Join Ideal Siding:





Competitive salary Comprehensive benefits including dental and extended healthcare Hybrid remote working environment providing flexibility
Monday to Friday work schedule, promoting work-life balance

How to Apply:

Please submit your resume along with a cover letter highlighting your relevant experience and explaining why you're the right fit for our team.



We appreciate all applicants' interest in Ideal Siding; however, only those selected for an interview will be contacted.



We look forward to hearing from you!

Flexible work from home options available.

Ideal Siding is committed to providing a workplace free from discrimination or harassment. We expect every member of our community to do their part to cultivate and maintain an environment where everyone has the opportunity to feel included, and is afforded the respect and dignity they deserve. Decisions related to hiring, compensating, training, evaluating performance, or terminating are made fairly, and we provide equal employment opportunities to all qualified candidates and employees. We examine our unconscious biases and take responsibility for always striving to create an inclusive environment that makes every employee and candidate feel welcome.

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Job Detail

  • Job Id
    JD2472191
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Burnaby, BC, CA, Canada
  • Education
    Not mentioned