Field incoming problems, research issues, initiate outbound calls and emails to resolve processing issues
Fee based account administration
Statement processing and administration
Application support and administration
New account set-up and changes
Order execution, settlement and reconciliation
Transfer IN/OUT administration
Communicate application problems and issues to key stakeholders, including management, development teams, end users, and team leaders
Semi-Monthly Commission Pay, including:
Process advisor semi-monthly expense report
Process advisor semi-monthly commission pay report
Process advisor semi-monthly referral fee report
create advisor semi-monthly pay
Maintenance of advisor records.
Daily/Weekly/Monthly/Quarterly/Yearly Processing, including:
Process rebates, funding requests, cooperative marketing practices, general trading fee
Prepare weekly commission income & expense journal entries
Prepare various advisors monthly expenses
Prepare various quarterly / yearly payment and charges from advisors
Prepare and distribute daily reconciliations
Assist in annual audits
Assist in preparation and distribution of tax documents
Competencies:
Achievement Orientation
-
A concern for working well or for surpassing a standard of excellence
Analytical Thinking
- Understanding a situation, issue, problem, etc. by breaking it into smaller pieces
Business Acumen
- The ability to understand the business implications of decision and the ability to strive to improve organizational performance.
Concern for Order
- Reflects an underlying drive to reduce uncertainty in the surrounding environment
Customer Service Orientation
- Focusing one's efforts on discovering and meeting the customer's or client's needs.
Information Seeking -
Driven by an underlying curiosity and desire to know more about things, people, or issues
Education:
Bachelors' Degree/College Diploma required,
IFIC Operations Course desired
IFIC Sales Course and Canadian Securities Course desired
Work Experience:
Minimum 2 - 3 years' experience working within an investment firm/dealer back office.
Good understanding of rules and regulations governing the mutual fund/securities industry.
Previous data entry experience and a working knowledge of registered products;
Proficient in Excel
Familiarity with operating systems such as, Dataphile, Unitrax, Evolution or FundSERV and portfolio modeling would be an asset
Written and oral French would be an asset
Qualified applicants should email resumes along with a cover letter to resumes@mandevilleinc.com.
We thank all applicants in advance, however, only those individuals selected for an interview will be contacted.
At Mandeville, we support diversity and equity. We strive to provide a workplace that is recognized as inclusive for all, regardless of ethnic origin, nationality, language, religious beliefs, gender, sexual orientation, age, marital status, family situation, physical or mental disability. We respect the dignity and independence of persons with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
If contacted for an interview, please inform us should any accommodation be required.
Job Type: Full-time
Pay: $49,000.00-$62,000.00 per year
Work Location: In person
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