Job Description

Company Overview

We are a fine jewelry wholesaler and distributor based in Laval, Quebec, committed to excellence, integrity, and initiative. We pride ourselves on sourcing and distributing high-quality jewelry with an unwavering dedication to authenticity and craftsmanship. Our team thrives on collaboration, precision, and a shared passion for delivering value and trust to our customers.

Position Overview

We are seeking a highly organized, proactive, and versatile individual to join our team as an

Operations & Administrative Support Associate

. This role is instrumental in helping our operations run smoothly by supporting a wide range of business functions -- from logistics and internal coordination to administrative support, research, and hands-on task execution.

The ideal candidate is someone who thrives in a fast-paced environment, enjoys solving problems, and is comfortable switching between strategic and tactical work. This role will play a key part in supporting the operational backbone of the company, freeing up team members to focus on high-impact initiatives by ensuring that essential day-to-day tasks are handled with efficiency and attention to detail.

Key Responsibilities

Assist with shipping and fulfillment as needed. Support the operations team with project coordination, documentation, scheduling, and process improvements. Contribute to the design and implementation of new processes and protocols to improve efficiency. Create, manage, and update spreadsheets to track data such as inventory, expenses, project progress, or team metrics Coordinate across departments to help ensure action items, tasks, and follow-ups are completed on time Handle logistics and shipping tasks, including preparing merchandise, managing deliveries, and maintaining accurate inventory records. Ensure all work reflects the company's values of excellence, integrity, and initiative.

Required Qualifications

5+ years of experience in operations support, administrative assistance, or a similar role Proficiency with Microsoft Dynamics Business Central or other ERP systems, Microsoft Excel and Google sheets Strong systematic thinker with the ability to streamline workflows. Meticulous attention to detail and strong problem-solving abilities. Effective communication and collaboration skills.

Preferred Qualifications

Experience in wholesale or distribution environments. Previous experience improving operational processes.

Compensation & Benefits

Annual salary:

$55,000-$60,000 CAD

, commensurate with experience. Employee jewelry discounts. Opportunities for professional development and certification support. Standard Monday-Friday schedule (8:00 AM - 4:00 PM).

Why Join Us?

This is an opportunity to work alongside a dedicated, collaborative team in a company that values initiative, reliability, and continuous improvement. You'll be exposed to many sides of the business, take on meaningful responsibilities, and help shape the systems that keep our operations running smoothly. If you're looking to contribute to a growing team where your work truly makes a difference, this could be a great fit.

Job Type: Full-time

Pay: From $55,000.00 per year

Benefits:

Casual dress On-site parking Paid time off Store discount
Language:

French and English (required)
Work Location: In person