Job Description

WORK ILLUSTRATION: The Operation Support Services Analyst provides support in the effective business operations within the Supply Chain and Procurement Services department. Responsibilities include; data gathering, data analysis, identifying gap/variance/trend, conducting research and preparing reports, leading or supporting department projects and programs and providing recommendations against findings to support departmental performance objectives. Additionally, the role provides support to leaders in the day-to-day operations of the group.

The incumbent is expected to behave ethically and follow the established code of business conduct, policies and internal control procedures, laws and regulations governing Toronto Hydro.
KEY RESPONSIBILITIES:

• Lead and/or support assigned departmental projects and programs. This includes conducting research on best practices, performing quantitative and qualitative analysis, provide recommendations, and managing project through to implementation and post-evaluation
• Support Grid Emergency Management as it relates to Supply Chain
• Review and analyze Inventory usage patterns to provide recommendations on ROP, ROQ, and Safety Stock levels
• Support Strategic Sourcing, RFx and contract negotiation process
• Assist in the identification, creation, development and maintenance of business process flows
• Develop governing performance standards as well as training material relevant to the process
• Prepare and analyzes Supply Chain departmental metrics and scorecards
• Identify gaps and provide sustainable options for continuous business improvement associated with the group. Continuously seek process and business improvements and provide recommendations
• Support testing and implementation of various system enhancements in SAP & ARIBA
• Conduct cost benefit studies and develop business cases
• Assist in the preparation of annual budgets, estimates, forecasting data
• Support day-to-day operations of the Supply Chain team

COMPETENCIES:

• Post-secondary education in Business Administration or equivalent
• Three (3) to Five (5) years of experience in Supply Chain, Procurement and Inventory Management
• Supply chain/procurement/logistics experience with increasing levels of responsibility or related experience
• Knowledge and experience with supplier and contract management
• SCMP, CPIM designations or equivalent designation are an asset
• Advanced data analysis including but not limited to SQL, Excel, Power Pivot, BI Cubes, SAP ME16 Etc.
• Knowledge and experience with process development
• Experience in an operationally focused environment is an asset
• Knowledge of SAP and Ariba is an asset
• Able to manage project schedule, scope, and implementation strategy
• Excellent computer skills with advanced knowledge of Microsoft Office (i.e. Excel, Word & PowerPoint); ability to build and automate reports and use statistical methodologies for tracking performance or building models
• Experience in compiling and presenting reports; must be detailed oriented
• Excellent problem solving and analytical skills
• Strong verbal and written communication skills
• Strong organizational and time management skills
• Demonstrates customer focus: Able to influence, gain support and commitment from others

Toronto Hydro has implemented a mandatory vaccination requirement for all its employees. Proof of full vaccination will be required upon receiving a conditional offer of employment. Toronto Hydro will provide reasonable accommodation to individuals who cannot be vaccinated due to disability or any other ground protected by the Ontario Human Rights Code.

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