Job Description

The Opportunity
The Product Analyst is responsible for the supporting research and strategy within the Open Banking Product Management and Strategy team at Symcor. They are the internal and external \'voice\' of the product, taking necessary actions to ensure the product strategies\' success and client engagement with the product.
This is a truly hybrid role with no mandatory days in office. We do request that the candidate is available to come in for a purpose such as in-person collaborations, team and company events, and as required based on team needs.
About The Role

Support the Senior Product Manager to develop the product and go-to-market strategy based on proven product management framework considering both the internal and external landscape to identify market gaps and opportunities
Participate to support the development and launch of new products to market by analyzing proposed product requirements and product development programs; preparing return-on-investment analyses; establishing time schedules with delivery teams
Present and playback business problems / opportunities to customers and potential partners for refinement, engaging product solution team as they facilitate customer journey mapping and concept development activities
Support a product roadmap that will achieve or exceed strategic objectives
Participate and support client workshops with key stakeholders (Operations, Sales, Technology, Functional partners)
Document and present high-level requirements to product solution and development teams (eg epics, user stories), work closely with scrum team to prioritize and authorize backlog, features and releases
Review enhancements of products and as required evaluate customization and enhancement requests on the product
Taking into consideration market needs and analysis of successful and lost opportunities, improve the functionality of existing products to effectively contribute to the attainment of the product(s) objectives.
Monitor and analyze product performance and trends and direct other internal departments to take appropriate actions to ensure product financial objectives are met.
Ongoing monitoring of the health and performance of the product, throughout the Product lifecycle.

What You Need To Succeed:
Education:

University Degree - Undergraduate or Business graduate preferred
Relevant certifications within Product Management are preferred

Experience:

Domain knowledge within Banking, Finance or a Technology Provider space: 3+ Years
3+ years of experience with Market Research and Product Analysis as well as Data Analysis experience
Nice to have experience with Python and automation of data from excel

Skill requirements

Domain expertise: Banking, Financial services, Fintech background preferred
Research expertise: In-depth expertise in conducting market research (products and features), customer interviews, pricing strategies etc.
Communication skills: Excellent communication skills - written and verbal, and ability to influence without authority
Strategic ability: Ability to dive deep into the nitty-gritty details during research and cut through the noise to get to the core of the problem that can be potentially monetized and productized
Software Skills: Proficient in working with Microsoft Office Suite specifically with Excel. Social collaboration tools such as Confluence, Sharepoint and experience with agile development tools such as Jira or GitHub.

Symcor