Job Description

We have received a new requirement from one of the ministries in Ontario. Please refer to the details provided below:
We are unable to submit a candidate without below mandatory documents. * "Please ensure that your resume is updated and provided in Word format."

• "To facilitate our evaluation process, please fill out the attached Skills Matrix and provide your references accordingly."

• "We kindly request that you specify your expected hourly rate."

• Kindly Provide your Work Authorization.

• Kindly share with us your LinkedIn Profile ID.

Job Title: RQ07745 - Systems Administrator/Operations Support Specialist - Intermediate
Client: Ministry of Public and Business Service Delivery (former MGCS)
Work Location: 1000 Southgate Drive, Guelph, Ontario, Onsite
Estimated Start Date: 2024-10-01
Estimated End Date: 2025-03-31
#Business Days: 124.00
Extension: 126.00
Hours per day or Week: 7.25 hours per day
Security Level: EnhancedTo check the detailed description and matrix visit our website:We\'re excited to invite you to join our company\'s WhatsApp group dedicated to for new job postings. Your insights and contributions would be incredibly valuable. Please use the link below to join: [ ] We look forward to your participation!"
(NOTE: Share required documents to by Tuesday, August 06, 1:45 AM EST. Must Haves
5-8+ years of demonstrated experience supporting large zOs mainframe systems
Knowledge with Unix and Wintel servers
Service Management Tools such as eSMT, CIT, Remedy and ITIL.
Need to be flexible with working hours, including short notice for shifts (7:00 AM to 7:00 PM, 7:00 PM to 7:00 AM, holidays, or weekends)
Note:
This position is currently listed as "Onsite"; however, the consultant will be remote due to COVID-19 related Work from Home (WFH) direction. Once the I&IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well.
Experience and Skill Set Requirements Experience supporting large ZOS mainframe systems - 10%

• 5-8+ years of demonstrated experience supporting large zOs mainframe systems

Demonstrated knowledge with Unix and Wintel servers and Network Peripherals - 25%

• 5-8+ years of demonstrated knowledge of server OS hardware components and end to end system management

Incident and Change Management - 10%

• Demonstrated of Incident and Change Management activities.
• Demonstrated ability for strong documentation and writing skills.
• Demonstrated experience in presentation, verbal and written communication skills.

Knowledge of System and Application Monitoring Tools - 10%

• Demonstrated knowledge of infrastructure monitoring and performance tools.

Knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL - 10%

• Demonstrated knowledge of Service Management Tools such as eSMT, CIT, Remedy and ITIL.

Knowledge of Communications, Collaborations and analytics tools -5%

• Demonstrated knowledge of OS365 Suite of products and Power BI.

Description
Deliverable: Systems Deployment, Operations and Management.
Responsibilities:

• End to End monitoring of OPS Services and underlying infrastructure like mainframes, UNIX, Windows servers, storage and network devices 24/7/365 to ensure these are available as per defined SLAs by taking prompt necessary actions or escalating to Tier2/3 or vendors as needed. These services include critical, essential, time sensitive public facing applications, websites, systems, subsystems which are hosted in OPS Guelph, Kingston and regional data centres.
• Responding to high priority requests and Incidents.
• Participate in system recovery and service restoration efforts and meetings.
• Provide Operational system updates/upgrades, apply patches and address issues involved during these tasks.
• Initiating established recovery and or escalation procedures.
• Implementing Change requests for mainframe, midrange and network Platforms.
• Ensuring Service level commitments to ITS clients and stakeholders and broader public sector agencies are met.
• Participating in developing and delivering related training communications and procedural documentation.
• Participates in departmental initiatives such as Shift left and Agile monitoring.
• Participate in Yearly Systrust Audit.10-Participates in semi Annual Disaster recovery exercises.

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