Job Description

We have received a new requirement from one of the ministries in Ontario. Please refer to the details provided below:
We are unable to submit a candidate without the below mandatory documents. * "Please ensure that your resume is updated and provided in Word format."

• "We kindly request that you specify your expected hourly rate."

Job Title: RQ07385 - Specialized IT Consultant - Senior
Client: Ministry of Education
Work Location: Toronto, Ontario, Hybrid
Estimated Start Date: 2024-06-03
Estimated End Date: 2025-03-31
#Business Days: 240.00
Extension: Probable after the initial mandate
Hours per day or Week: 7.25 hours per day
Security Level: No Clearance RequiredTo check the detailed description and matrix visit our website:(NOTE: Share required documents to by Monday, May 27, 8:00 AM EST Must Haves
7+ years technical hands-on solutions development, configuration
Experience with Technologies on Microsoft Cloud (MS):
MS Dynamics 365 CRM

• MS Power App Portal
• MS Power Automate
• MS Azure Services
• MS Azure Attachment Storage
• MS Azure Active Directory
• MS Azure DevOps
• MS Azure KeyVault

Hands-on architecting, designing and implementing public facing portal(s), case management system by using Microsoft dynamic CRM 365 on cloud, Azure, Azure AD, Power App Portal and Power Platform technology
Hands-on in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud
Hands-on in Designing, Configuring and Implementation of Portal Applications, Including experience with:

• User Access and Profile Management
• Role Based Data Access Control
• Authentication and Authorization Integration
• Document Management

Experience with (AODA) compliance guidelines.
Experience with OPS Quality Assurance Activities.
Experience with end-to-end integration of Third-Party Identity and Access Management (IAM) provider, security, authentication and encryption tools / services.
Strong experience with Testing, Quality Assurance Methodologies and best practices.
Facilitating workshops and meetings.Note:
This position is currently listed as "Hybrid"; however, the consultant will be remote due to COVID-19 related Work from Home (WFH) direction. Once the I&IT cluster staff are required to return to the office, the resource under this request will be required to work onsite as well.

• This contract will require the consultant to work from the office location 3 days per week with the remaining 2 days being worked remotely.

Experience and Skill Set Requirements The skills and competencies required for the assignment include: 70%

• More than 7 years of experience with technical hands-on solutions development, configuration
• Experience with the following Technologies on Microsoft Cloud (MS):

• MS Dynamics 365 CRM
• MS Power App Portal
• MS Power Automate
• MS Azure Services
• MS Azure Attachment Storage
• MS Azure Active Directory
• MS Azure DevOps
• MS Azure KeyVault

• Hands-on experience in architecting, designing and implementing public facing portal(s), case management system by using Microsoft dynamic CRM 365 on cloud, Azure, Azure AD, Power App Portal and Power Platform technology
• Hands-on Experience in designing, developing, integrating and implementation of Azure Storage for Attachment Management with MS Dynamics 365 on cloud
• Hands-on Experience in Designing, Configuring and Implementation of Portal Applications, Including experience with:

• User Access and Profile Management
• Role Based Data Access Control
• Authentication and Authorization Integration
• Web Forms
• Document Management

• Knowledge of and Experience with Accessibility for Ontarians with Disabilities Act (AODA) compliance guidelines.
• Demonstrated experience with OPS Quality Assurance Activities.
• Experience with end-to-end integration of Third-Party Identity and Access Management (IAM) provider, security, authentication and encryption tools / services.
• Strong knowledge of and experience with Testing and Quality Assurance Methodologies and best practices.
• Strong ability to work under pressure, work with aggressive timelines and be adaptive to change.
• Displays problem solving and analytical skills, using them to resolve technical problems

30%

• Proven analytical skills and systematic problem solving
• Superior verbal and written communication skills.
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams
• Ability to develop and present new ideas and conceptualize new approaches and solutions.
• Excellent interpersonal relations and demonstrated ability to work with others effectively in teams.
• Demonstrated ability to work with functional and technical teams.
• Demonstrated experience with facilitating workshops and meetings.
• Demonstrated ability to participate in a large-scale project team and work closely with other individual team members.
• Strong ability to work under pressure, work with aggressive timelines, and be adaptive to change

Description

• Honours and Awards Case Management System (HAACMS) Application Sustainment

• Ontario\xe2\x80\x99s medal and recognition programs honour Ontarians who have shown outstanding qualities of excellence and achievement and contribute to making our province a better place to live. MHSTCI\xe2\x80\x99s Recognition Honours & Awards Program (Ontario Honours and Awards Secretariat) has been in place since 1970 and over the years has grown to deliver 16 honors, awards, and ceremonial events as of 2019. Regional Services and Corporate Services Branch has recently assumed responsibility for six of these awards.

• The I&IT application is being used by MHSTCI\xe2\x80\x99s Recognition Honour & Awards Program to assist the public and select professionals in submitting nominations and assist staff in reviewing and processing applications for the selection process. 2500+ applications are received and processed by ministry staff annually.

• An efficient and effective system is essential to support the work of the Recognition Honour & Awards Program, from nomination form intake to ceremony and celebrate the people who make our province a better place to live. As the number of programs has grown, the MHSTCI\xe2\x80\x99s Recognition Honour & Awards Program will be further enhanced to accommodate growing and evolving business requirements.

• A modernization initiative was undertaken in line with the Government\xe2\x80\x99s \xe2\x80\x9cDigital First\xe2\x80\x9d Agenda to deliver simpler, faster and better services. The Honours and Awards Case Management System (HAACMS) went live in November 2021.

• The Application is in sustainment mode. Defect Fixes and Minor Changes are being made to the HAACMS Application as per client needs.

Responsibilities:Works in partnership with clients, advising them on information technology in order to meet their business objectives or overcome problems, work to improve structure and efficiency of an organization\xe2\x80\x99s I&IT systems. The Vendor Resource will provide strategic guidance to organizations with regard to Information Management & IT technology, IT infrastructures and the enablement of major business processes through enhancements to IT application.The Services and Deliverables to be provided by the Vendor include the following:

• Requirement Analysis

• Analyze Client Requirements and provide recommended solution options.

• Architecture Design

• Update Architecture Artefacts, Functional & Technical Design Artefacts for the HAACMS Solution as required.

• Infrastructure Services

• Administration & Management of Changes in the Cloud Based Environment(s) [Development (DEV), User Acceptance Testing (UAT), Production (PROD)]

• IT Solutions Development

• Design, Configure and Implement \xe2\x80\x9cend to end\xe2\x80\x9d Sustainment / Minor Enhancements for \xe2\x80\x9cPublic Portal for Application Intake (English & French)\xe2\x80\x9d. This will include the following:

• User Access and Profile Management for Individuals & Organizations
• Role Based Data Access Control
• Authentication and Authorization Integration for Public Users (External) & Ontario Public Service Users (Internal)
• Application Status and History Management
• Application Web Forms
• Document Management (Upload, Download & Virus Scanning)
• Support modern browser(s), mobile & tablet device(s)
• Create, Review & Respond to Service Request(s)

• Design, Configure and Implement \xe2\x80\x9cend to end\xe2\x80\x9d Sustainment / Minor Enhancements for \xe2\x80\x9cPublic Portal for Selection Committee Members (English & French)\xe2\x80\x9d. This will include the following:

• User Access and Profile Management
• Authentication and Authorization Integration for Public Users (External) & Ontario Public Service (OPS) Users (Internal)
• Access to the application Form(s) and Documentation
• Provide score for candidate\xe2\x80\x99s application; Provide/Review comments to/from Selection Committee Members
• Limited Access to review application details
• Support modern browser(s) and mobile/tablet device(s)

• Design, Configure and Implement \xe2\x80\x9cend to end\xe2\x80\x9d Sustainment / Minor Enhancements for \xe2\x80\x9cCase Management System\xe2\x80\x9d. This will include the following:

• Case Management Life Cycle Management
• Role Based Data Access Control
• Email Management

• Correspondence Management
• Document Generation (Certificates, Letters etc.)
• Event Management (Planned Ceremonies, Invites, Attendees Assignment etc.)
• Migrate the existing data to the new solution database
• Create, Review & Respond to Service Request(s)
• Dashboard

• Design, Configure and Implement \xe2\x80\x9cend to end\xe2\x80\x9d Sustainment / Minor Enhancements for \xe2\x80\x9cSharePoint Online for Document Management\xe2\x80\x9d.

• Systems Integration

Design, Configure and Implement \xe2\x80\x9cend to end\xe2\x80\x9d Sustainment / Minor Enhancements for \xe2\x80\x9cIntegration with OPS Service(s)\xe2\x80\x9d. This will include the following:

• Postal Code (PC) Lookup
• Microsoft Office 365
• Identity Authentication & Authorization (IAA) Solutions
• Data Upload (Realtime/Batch) from External System(s)
• SharePoint Online
• Power BI
• Email

• Report Development

• Design, Configure and Implement \xe2\x80\x9cend to end\xe2\x80\x9d Sustainment / Minor Enhancements for \xe2\x80\x9cMicrosoft Power BI for Dashboard and Reporting (Transactional & Analytical)\xe2\x80\x9d.

• Testing and Quality Assurance (QA)

• Contribute to the Quality Assurance Activities

• Implementation

• Collaborate and Coordinate with all Project Stakeholders involved to ensure smooth and timely completion of Project Activities/Deliverables

• Systems Deployment Operations and Management

• Provide Packaging, Deployment and Migration Strategy for all 3 Cloud Based Environment(s)

• Knowledge Management

• Conduct Knowledge Transfer Session(s) for the Internal Project Team

In this position the responsibilities will also include:

• Providing hands on design, implementation and configuration of solution compliant with Accessibility for Ontarians with Disabilities Act (AODA)
• Produce design documents for all assigned deliverables related to maintenance releases.
• Contribute to and Participate in non-development/configuration activities, namely but not limited to, documentation updates, presentations, testing plan development.
• All Other Tasks as assigned by the Cluster Manager, Project Manager & Technical Lead.

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