Job Requisition Id: 161056
Business Function: Finance
Primary City: Montreal
Other Location(s):Remote
Province: Quebec
Employment Type: Full-Time
Employment Status: Permanent
Language Requirement: Bilingual Imperative (BBBB)
Employee Class and Level: CPMGB01
Number of Vacancies 1
Job Closing Date (MM/DD/YYYY): 10/16/2022
All qualified candidates will be considered however preference will be given to Indigenous people (First Nations, Metis or Inuit) or persons with a disability. This is a special measure employment equity initiative and candidates from this group who wish to qualify for preferential consideration must self-identify.
The Officer, Risk Management Claims is responsible and accountable for the intake, investigation, negotiation and resolution of Automobile and General Liability property damage claims. Reporting to the Manager, Risk Management, the Officer will manage claims within the framework of the established Claims Management Guidelines and in accordance with statutory Provincial and Federal Regulations.
Job Responsibilities
Below are the main job requirements and responsibilities for the Officer, Risk Management Claims:
1. Responsible and accountable for the intake and management of Automobile and General Liability property damage claims against the corporation from the commencement of the file through investigation, analysis and resolution ensuring the best possible results in favour of the corporation.
2. Investigate and gather evidence from the claimant and other sources such as witnesses, law enforcement, experts, supervisors and lawyers, that facilitates the analysis necessary to assess liability for the claim as well as to estimate the value of the claim.
3. Establish initial claim reserves in accordance with Claims Management Guidelines and monitor their accuracy on an ongoing basis and throughout the lifecycle of the claim.
4. Negotiate claim settlements with Claimants and Insurance Companies. Authority to settle Automobile and General Liability property damage claims to an established maximum quantum.
5. Resolve disputes with Claimants in a fair and cooperative manner. Support and promote ethical behaviour to ensure corporate values of fairness; transparency, openness, privacy, and accountability are applied in all investigative matters related to customer, and/or supplier claims.
6. Initiate, negotiate and settle subrogation claims against third parties for damage to Canada Post property.
7. Assists Counsel and the Manager, in the defense and prosecution of claims in Small Claims Court. These litigation files may involve claims against CPC and bargained employees.
Job Responsibilities (continued)
8. Responsible for intake of Bodily Injury claims and assisting Manager as required in the investigation and settlement.
9. Validate invoices and initiate payments to claimants and suppliers.
10. At monthly fiscal periods produce various reports and analysis on claims file activity and financials including volumes, reserves, and amounts paid. Verifies accuracy of the reports, identifies anomalies and ensures corrective actions are undertaken. Generates correspondence and ad hoc reports for the manager.
11. Participate in business process improvement initiatives improving the effectiveness of the team.
12. Act in the role of Manager as required.
13. Keeps up to date on industry trends and case law and advises functional representatives of any changes in the regulatory environment.
Qualifications
Education
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