Job Description

At CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely-helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who strive to make a difference. You will be able to thrive in our close-knit, safety-focused culture working together as ONE TEAM. The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Officer, Asset - Intermodal (IM) is responsible for the Intermodal traffic moving across the network and addresses the network challenges to ensure our customer commitments are met. The role requires a great deal of interaction and communication with various cross functional departments within CN. Furthermore, the role is accountable for the management and coordination of the Intermodal fleet platforms which operate 24/7 and is a central point of contact for Intermodal Operations, Ports, and Customer Service departments.
Main Responsibilities
Execution Management
xc2xb7 Ensure the execution of the daily terminal plan for loading and online traffic movement to connect to the appropriate trains
xc2xb7 Communicate the expectations and work with Edmonton Network Operations Managers and Transportation to optimize the trains across the network
xc2xb7 Monitor capacities on all trains on the Network to ensure maximum train length (i.e., annulments, combo of trains to reduce crew starts)
xc2xb7 Identify to the IM terminals and Transportation yards the capacity, connection issues and plans for loading or switching to expedite traffic
xc2xb7 Generate daily reports for the CN stakeholders outside of IM (e.g., Network, major yards, Rail Traffic Control Centres) for IM traffic and extra schedules if required
xc2xb7 Work and follow up with Transportation on exception moves
Asset Management
xc2xb7 Handle the fleet management of IM cars
xc2xb7 Update and monitor storage cars
xc2xb7 Monitor and report foreign cars online
xc2xb7 Monitor the Wing and Spine cars and direct them to the correct destination to be off lined
xc2xb7 Work with Terminals and Port Managers on car supply and train arrival info
xc2xb7 Generate Car Supply reports for the Inland Terminals
xc2xb7 Oversee the management CN Clips and Genset's
xc2xb7 Ensure the proper tracking and generation of reports (e.g., Bad Orders and Customs Holds - Offline setoffs)
Exception Management
xc2xb7 Handle online exceptions where traffic is set off for any reason, including working with Transportation, Mechanical and Terminals to identify and follow up with the recovery plan
xc2xb7 Interact with Mechanical departments across the network on bad order cars and plans for recovery
xc2xb7 Work directly with all Rail Traffic Control centers on unplanned setoff's, lifts or reductions
xc2xb7 Communicate any exceptions or recovery plans at Terminals or online to Customer Service Groups
xc2xb7 Monitor IM trains for Miss-Marshaled and Misrouted trains
xc2xb7 Work closely with customs group on any holds and transportations on release for lift plans when traffic is held at the border and then released
xc2xb7 Identify capacity, connection issues and plans for loading to expedite traffic on the network
xc2xb7 Work with dispatching groups on any trucking requirements
Working Conditions
The role is performed in a combination of office and outdoor environments in various weather and field conditions with a regular workweek from Monday to Friday. The role requires being on call 24/7 to support operations and respond to critical incidents. Due to the nature of the role, the incumbent must be able to meet tight deadlines, handles pressure, and stress while working on various project simultaneously. The role requires minimal travel (10%) within North America.
Requirements
Experience
Network Operations
xc2xb7 Between 2 to 3 years of experience in the transportation industry
o Experience in logistics management*
o Experience with CN's Intermodal network*
*Any experience for these above would be considered as an asset
Education/Certification/Designation
xc2xb7 Bachelor's Degree or College Diploma in Transportation, Logistics, Business or Engineering and Process Management
Competencies
xc2xb7 Applies critical thinking
xc2xb7 Knows the business and stays current on industry needs
xc2xb7 Demonstrates agility and drives change
xc2xb7 Collaborates with others and shares information
xc2xb7 Communicates with impact
xc2xb7 Identifies needs and finds solutions to create value for all stakeholders
Technical Skills/Knowledge
xc2xb7 Knowledge of CN's IM network
xc2xb7 Knowledge of Microsoft Office and CN applications including Service Reliability System (SRS), Oasis, Train Operation Planning and Control (TOPC), Real Time Business Intelligence (RTBI)
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada's Eastern and Western coasts with the Southern tip of the U.S. through a 19,500 mile rail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety, sustainability and our customers, providing operational and supply chain excellence to deliver results.