Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

The Office Services Concierge will provide support to the site with operational activities in maintenance and operations, accounting and finance, vendor oversight, equipment and supplies, occupancy services and helpdesk.

The Office Services Concierge will be a dynamic resource who will support our Shared Services and Concierge team in Cambridge and Toronto to organize and perform a full range of shared services and facilities duties that require a thorough understanding of established functions, policies, and procedures.

This role will be based within Cambridge Ontario\xe2\x80\x99s head office but will be expected to travel to a Toronto on an as-needed basis to support as a backup to our Toronto Office Concierge.

As a Office Service Concierge, you will drive:

Office Services

Assist with reception duties including greeting visitors and accepting deliveries

Greet visitors, answer or redirect general inquiries in person, by telephone and via email and respond independently to

Utilize discretion and judgment to screen visitors and telephone calls, and notify appropriate personnel

Support the planning, coordination, setup and clean-up of a variety of events and activities such as training, team events and organizational town halls and meetings.

Recommending and coordinating catering with employees, leaders or our events team

Supplies and Inventory

Maintain office supplies, arranging necessary maintenance and placing supply orders as needed

Monitor and order office supplies.

Source and obtain pricing information for office supplies and equipment.

Open and distribute incoming mail and faxes.

Mail Room and Administration

Collect, verify, and input data into a variety of spreadsheets and databases.

Format, word process, edit, and proofread a variety of documents and materials.

Maintain document filing systems, both electronic and hard copy.

Classify, sort, and file correspondence, records, and other documents.

Update and maintain confidential files and records.

Handle sensitive material in accordance with established policies.

Assemble, copy, collate, and disseminate a variety of documents and materials.

Prepare outgoing mail, faxes, and courier shipments.

Client Relationships

Proactively develop and maintain client relationships ensuring that expected service levels are achieved.

Comply with all requirements of the Client contract and meet or exceed Key Performance Indicators.

Deliver an exceptional quality of service, as reflected by client feedback.

Utilize discretion and judgment to screen visitors and telephone calls, and notify appropriate personnel

Sound like you? To apply, you need:

Post-Secondary education is an asset

2+ years of relevant experience or a combination of education and experience

Experience in the real estate or facility management sector is an asset

Business/Office Administration Related Program is an asset

Demonstrated proficiency with all applicable software packages including but not limited to MS Windows and MS Office, including MS Word, Excel, Outlook, and PowerPoint

Excellent verbal and written communication skills

Excellent interpersonal and customer service skills

Excellent time management and organizational skills

Must be able to adapt and prioritize, meeting deadlines, in a fast-paced environment

Must operate with a sense of urgency, quickly responding to Stakeholders

Must have a positive, professional attitude

Must be detail oriented

Must demonstrate professionalism at all times

Must be able to work well independently with an ability to work collaboratively with others

Must be able to maintain confidentiality, utilize judgment, and work with minimal supervision

Location:

On-site \xe2\x80\x93Cambridge, ON, Hamilton, ON

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL\xe2\x80\x99s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our .

For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
I want to work for JLL.

Jones Lang LaSalle