Job Description

THE OPPORTUNITY

Western Forest Products has an exciting opportunity for an Office Services Coordinator to join our Corporate Office based in Vancouver, BC. This role is responsible for acting as a first point of contact in the office. Working closely with various departments and employees including executive level management, this role is an integral part of maintaining a high standard of customer service and professionalism.

What You\xe2\x80\x99ll Do: You will be responsible for ensuring smooth and efficient functioning of the office, you will be seated at the reception desk to handle inbound calls and visitor queries. You will also ensure the office is adequately stocked with supplies, copy machines are well maintained, and providing general administrative support for Management and Executives as required.

Who You Are: As the face of the office, you will be a friendly, professional and approachable individual that leaves a lasting positive impression to our guests and visitors. You will come with more than 2 years of office administration experience and have superior customer-oriented telephone etiquette.

What We Offer:

• Salary range of $42,000 - $52,000 based on skill level, qualifications, and experience
• Annual performance bonus
• Pension plan contributions - WFP contributes 7% towards a pension plan, no matching required
• Extended health and dental benefits \xe2\x80\x93 WFP pays for 100% of the employee monthly premiums
• Generous vacation policy
• Employee family assistance program
• Financial support for learning and development opportunities

Work Environment: This role is to be performed in person at our Vancouver Corporate Office.

RESPONSIBILITIES

Customer Service

• Answers and directs telephone calls; greets and welcomes visitors;
• Ensure all guests are welcomed to the office;
• Coordinates meeting room bookings; assists coordinating events including catering and meeting set up and clean up;
• Maintain pristine office space, boardroom, meeting rooms, and reception area;
• Organize and maintain coffee and tea supplies, maintain kitchen, dishwasher and coffee equipment;
• Provide backup support to procurement team as needed

Financial Performance

• Accounts payable coding;
• Invoice reconciliation;
• Expense Management for senior leaders as needed.

Administration

• Order office supplies, ensure copy machines are supplied and maintained;
• Distribute mail and faxes; arranges couriers;
• Prepare and compose documents and correspondence;
• Support legal team in file management of contracts; and
• Miscellaneous duties: filing, scanning, word processing tasks, and general administrative support for Management and Executives as required.

QUALIFICATIONS

Education And Experience

• Post-secondary education in commerce, business administration or similar field;
• 2-3 years office administration or equivalent experience;
• Superior customer-oriented telephone etiquette with outstanding interpersonal skills.

Skills, Knowledge and Required Competencies

• Excellent written and verbal communication skills;
• Proficient in Microsoft Office (Word, Excel and PowerPoint);
• Strong attention to detail; and
• Friendly, approachable, committed, and dynamic attributes welcome.

YOUR CAREER

At Western Forest Products, we believe our most significant asset is our people. Investing in our people brings value and success to our business, ensuring a safe, engaged, productive and continuously improving workplace. We offer challenging opportunities working alongside the best in the industry to meet your career and professional development goals while providing competitive total rewards and recognition.

We provide a variety of on-the-job training and continuing education in many areas at Western to ensure you have the skills you need to succeed. Our promote-from-within culture recognizes high performance and we offer diverse career paths across the organization for those with the talent and will to advance.

WESTERN OVERVIEW

Western Forest Products is a leading forest products company that sustainably manages forests and manufactures high-quality wood products. Headquartered in Vancouver, British Columbia with operations in the coastal region of BC and Washington State, Western meets the needs of customers worldwide with a specialty wood products focus and diverse product offering.

Our commitment to health and safety, environmental stewardship and community engagement is core to how we do business at Western Forest Products.

Our approach to responsible business practices in all aspects of our business is multi-faceted. We adhere to and employ the most stringent environmental practices in the world. The steps we take to ensure the forests in which we operate are renewed and remain healthy and viable for future generations are mirrored in the care we take to make certain our communities continue to grow and prosper. This includes investing in communities where we operate and continuing to forge mutually beneficial relationships with First Nations in respect of their local and cultural interests.

Western Forest Products