Job Description

Work Term: Permanent Work Language: English Hours: 37.5 hours per week Education: Secondary (high) school graduation certificate Experience: 2 years to less than 3 years

Tasks

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Greet people and direct them to contacts or service areas Provide basic information to clients and the public Obtain and process information required to provide customer service Record and relay information Schedule and confirm appointments Maintain work records and logs Receive and issue payments Perform clerical duties, such as filing and sorting and distributing mail Answer telephone and relay telephone calls and messages Calculate billing charges Perform data entry Provide customer service Carry out administrative activities of establishment Oversee and co-ordinate office administrative procedures Establish work priorities and ensure procedures are followed and deadlines are met Assemble data and prepare periodic and special reports, manuals and correspondence

Supervision

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No supervision responsibility

Computer and technology knowledge

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Switchboard 1-25 lines Electronic scheduler MS Office Database software Electronic mail MS Excel MS Outlook MS Word MS Windows Salesforce

Security and safety

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Bondable Criminal record check Credit check

Transportation/travel information

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Own transportation Travel expenses not paid by employer

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Repetitive tasks Attention to detail Sitting Large workload

Personal suitability

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Efficient interpersonal skills Excellent oral communication Excellent written communication Flexibility Organized Reliability Team player Ability to multitask Time management Maturity Adaptability Integrity

Screening questions

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Are you authorized to work in Canada? Do you have experience working in this field? Do you live near the job location?

Health benefits

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Dental plan Disability benefits Health care plan Paramedical services coverage Vision care benefits

Financial benefits

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Bonus Group insurance benefits

Other benefits

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Free parking available * Learning/training paid by employer