Job Description

About Us

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We are Edmonton's Destination Management and Marketing Organization (DMMO). We also manage two of Edmonton's award-winning venues, the Edmonton Convention Centre and the Edmonton EXPO Centre. We help tell Edmonton's story, elevate the Edmonton experience, and drive inbound visitation and economic impact in the visitor economy.


Working together in a one-team approach aligned by our core values, Explore Edmonton's business units' market and sell Edmonton as a year-round destination to visit, work, and play in while also developing products and experiences that have a uniquely Edmonton flavour. And by incorporating the management of the city's two award-winning venues into Explore Edmonton, we are uniquely positioned to attract major events, meetings, and conventions to our city, generating greater economic impact. While Explore Edmonton's mandate is focused on generating inbound visitation, what we do and how we do it also enhances and amplifies the quality of life for Edmontonians. The people who live here are our greatest ambassadors, so making it easier for them to love our city makes it easier for us to sell it.

About The Edmonton Convention Centre

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Recognized as one of North America's top five performing venues, the Edmonton Convention Centre is an iconic downtown meeting location that attracts and plays host to major events, meetings, concerts, galas, and conferences to our city. We elevate Edmonton as a conference and convention destination through our culinary excellence and by delivering outstanding guest experiences, while upholding the health and safety of our guests and employees. Built into the foundation of the Edmonton river valley, our venue is a community asset and a reflection of Edmonton, generating great economic impact and social benefits through a sustainable approach. Home to Canada's largest building integrated photovoltaic (BIPV) system, our iconic multi-leveled atrium sloping down the river valley is now a landmark of sustainability. The Edmonton Convention Centre is a business segment of Explore Edmonton; Edmonton's Destination Management, Marketing and Venue Management Organization.

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About the Position

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NOTE: This is a Temporary Full Time Position, up until May 1, 2026.

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Join an energetic and dedicated team as the Office Programs Coordinator at the Edmonton Convention Centre--a temporary full-time position until

May 1, 2026.

In this role, you will play a vital part in supporting the Sales and Events teams by managing our venue management software, maintaining high-accuracy databases, preparing essential financial and event reports, and ensuring smooth administrative operations.

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Reporting to the Senior Sales Manager, you'll be at the centre of event data integrity, office coordination, and system efficiency. You'll collaborate closely with colleagues across the Edmonton Convention Centre, the Edmonton EXPO Centre, and other Explore Edmonton divisions. This is an exciting opportunity to support world-class events, enhance operational processes, and contribute to an exceptional client and guest experience in one of Canada's premier event venues.

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What You'll Do

Venue Management Software & Reporting

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Maintain and update the event management system (USI), including GL accounts, tax schemes, and database accuracy.

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Prepare weekly and monthly reports (event listings, activity reports, contract reports, etc.).

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Complete event audits, ticket sales reconciliation, and event settlements.

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Support invoicing, deposits, receivables, and end-of-event reconciliation.

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Provide system training and troubleshooting to staff.

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Administrative Support

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Assist with scheduling and booking internal meetings.

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Prepare weekly revenue reports and verify contracted revenue.

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Provide reception coverage as needed.

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Manage office supplies, internal communications, newsletters, digital signage, and SharePoint updates.

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Support special projects and maintain departmental SOPs.

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Team Support

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Participate in cross-training and knowledge sharing across departments.

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What You Will Bring

1-2 years of experience in a fast-paced office environment. Experience with Office 365, particularly Excel, databases, and SharePoint. Experience with venue management systems (USI or similar) is preferred. Background in hospitality, event services, convention services, or meeting planning is an asset. Basic bookkeeping experience and understanding of accounting principles is an advantage. Exceptional organizational skills with strong attention to detail. Excellent communication, interpersonal, and customer service skills. Ability to work both independently and collaboratively in a multi-tasking environment. Professionalism and the ability to maintain confidentiality. Commitment to delivering positive guest experiences and upholding high service standards. Willingness to support health and safety practices and contribute to a positive workplace culture.

How to Apply

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If this role piques your interest, please submit your cover letter and resume no later than

December 16, 2025.

Explore Edmonton encourages, supports, and celebrates a diverse and inclusive work environment. We strive to create a workplace that reflects the city we promote and where our employees feel safe and supported every day.