Job Description

Job Overview:

Haven House is a fully licensed escort agency located downtown Kelowna, we are seeking a dynamic and experienced Manager to join our team. The ideal candidate will oversee daily operations, lead a team, be excellent at multi-tasking. This position is for part-time leading into full time If it is a proper fit. We are looking to hire for all shifts. Our hours are 10am - 2am we are open until 3 or 4am on weekends. The ideal candidate must be willing to work 10-hour shifts on the weekends if needed.

Qualifications:

- Proven experience in management
- Strong leadership skills with the ability to inspire and develop a team
- Excellent communication and phone etiquette
- Organizational skills to handle multiple tasks efficiently
- Proficiency in POS systems for transactions and inventory management
- Experience with photoshop, excel, word.
- Ability to sell services effectively and drive sales performance

Responsibilites

- Answering phones and emails
- Recruit, train, and schedule staff effectively
- Provide excellent customer service and resolve any escalated issues
- Utilize point-of-sale (POS) systems to process transactions accurately
- Maintain inventory levels and ordering restock
- Ensure shop cleanliness and organization

-Photoshopping, Advertisement writing.

-Managing social media platforms.

- Greet and warmly welcome clients, ensuring a positive and professional experience from the moment they enter our premises.

- Handle client inquiries and provide accurate information about our services, rates, and availability.

- Coordinate appointments and manage the booking system efficiently.

- Maintain a clean and organized reception area, ensuring it reflects the high standards of our agency.

- Uphold confidentiality and discretion when dealing with sensitive client information.

- Collaborate with the management team to ensure smooth operations and a seamless client experience.

Oversee the daily operations of the reception area, ensuring a seamless and efficient experience for both clients and staff.

- Train, mentor, and supervise a team providing guidance and support to optimize their performance.

- Manage client inquiries and resolve any issues or concerns in a professional and timely manner.

- Coordinate schedules and appointments, ensuring optimal coverage and efficient use of resources.

Requirements

:

- Previous experience in a receptionist or customer service role is highly preferred.

- Excellent communication and interpersonal skills to engage with a diverse clientele.

- Professional appearance and demeanor, demonstrating a high level of integrity and discretion.

- Strong organizational and multitasking abilities to manage a busy reception area.

- Knowledge of the escort industry or willingness to learn about it.

- Proficiency in handling basic office equipment and computer systems.

- Moderate-Advanced computer skills.

Job Types: Full-time, Part-time

Pay: $18.00-$30.00 per hour

Additional pay:

Bonus pay Tips
Benefits:

Casual dress On-site parking
Schedule:

10 hour shift 8 hour shift Evening shift Every Weekend Night shift On call Overtime
Education:

Secondary School (preferred)
Experience:

Management: 1 year (preferred) Reception: 1 year (preferred)
Licence/Certification:

Driving Licence (required)
Location:

Kelowna, BC (required)
Work Location: In person