Job Description

Office Manager - Onyx Therapeutics (Whitby, ON)

Onyx Therapeutics is a psychotherapy clinic dedicated to helping individuals, couples, and families thrive. We are a compassionate team of therapists committed to delivering exceptional care. We take pride in creating a welcoming, organized, and professional experience for every client who walks through our doors.

We are looking for a highly motivated

Office Manager

to join our growing team. This is a key, long-term role for someone who thrives on organization, enjoys supporting both clients and colleagues, and takes pride in maintaining a seamless office environment. If you are looking for a meaningful career where your skills contribute directly to the well-being of others, we would love to hear from you.

Position: Office Manager

Key Responsibilities

Warmly greet and welcome clients, ensuring every interaction is professional and positive Provide outstanding customer service by responding to phone and email inquiries promptly and courteously Manage appointment scheduling and calendar coordination using JaneApp (training provided) Maintain accurate and up-to-date client records and files Assist with billing, payment processing, accounts receivable, and daily reconciliation of deposits Manage payroll (training provided) and maintain accurate financial records with confidentiality Coordinate with therapists and staff to support smooth clinic operations Maintain privacy and confidentiality in compliance with PHIPA standards Ensure reception and common areas are clean, organized, and welcoming Oversee supply ordering, inventory management, and office tidiness Identify opportunities to improve office systems and workflows

What We're Looking For

Exceptional customer service and professional communication (phone, email, in-person) Experience handling a high volume of client inquiries and scheduling Strong organizational and multitasking skills in fast-paced environments Proficiency with Word, Excel, Google Drive, and ability to learn new software quickly Experience with financial reconciliation, invoicing, or insurance claims Knowledge of PHIPA standards and experience handling sensitive information with discretion Ability to remain calm, resourceful, and professional in urgent or sensitive situations Problem-solving mindset with initiative to streamline systems and processes Positive, approachable, and team-oriented attitude

Able to lift heavy items like a case of water up a flight of stairs

Why Join Onyx Therapeutics?

A calm, welcoming environment that balances focus with positive social connection A supportive and collaborative team that values growth, professionalism, and well-being An opportunity to make a meaningful difference in clients' lives every day

Job Details

Type:

Full-Time (in person)

Hours:

Monday-Friday, 9:00am-3:00pm

Location:

Whitby, Ontario

Compensation:

$20-$25/hour
If you're passionate about helping others, highly organized, and thrive in a professional yet warm environment, we'd love to hear from you.

Apply by sending your resume and cover letter to:

heather@onyxtherapeutics.ca

Job Types: Full-time, Permanent

Pay: $20.00-$25.00 per hour

Expected hours: 27.5 - 37.5 per week

Work Location: In person