Job Description

We are looking for an experienced Office Manager to support our team of Speech-Language Pathologists! Our office is located on West Broadway, near the vibrant South Granville neighbourhood.

We are looking for someone with:

Exceptional customer service skills Pleasant and polite telephone manner Proficiency with Windows OS, Microsoft Office, Adobe, Canva, Jane App, Excel and Google Drive Work well independently, with minimal supervision Excellent attention to detail

Responsibilities include:

Fielding new client inquiries by phone, email and walk-in Generating invoices and receipts in Excel for private clients and third-party fee payers Formatting and distributing reports in Word and Adobe Creating new client profiles in Jane App, as well as our proprietary billing system software Ordering general office supplies from Staples, as well as SLP test forms and booklets as needed Liaising with third-party fee payers like ICBC, FHA, WSBC, CVAP and CBIPCY to coordinate approvals for service and payment of invoices Reconciling payments and reviewing Accounts Receivables, with support from the company Accountant Troubleshooting IT issues with our IT support partner SuperGeek via phone and email, scheduling in office visits where required Photocopying, scanning and faxing documents Updating program dates and details on the website and Instagram
Core office hours are Monday-Friday, 9am-5pm. Some flexibility can be discussed with regards to a hybrid work arrangement. We are located near a rapid transit line (99 B-Line, 9). There is underground and street level pay parking available.

Wage: $28/hour

Benefits:

2 weeks of vacation and vacation pay added as an extra 4% onto each paycheque Paid statutory holidays Up to 5 days of paid sick leave Following your 3-month probation you are entitled to claim up to $250/month for health benefits via an HAS. This can accumulate to a maximum of $3000/year.
Job Type: Full Time, 40 hours/week

Start Date: Immediately

Please provide a resume and cover letter. Thank you!

Job Type: Full-time

Pay: $28.00 per hour

Expected hours: 40 per week

Schedule:

Monday to Friday
Work Location: In person