Job Description

Position

The Dialectical Behaviour Therapy (DBT) Centre of Vancouver is a private psychology practice specializing in assisting persons struggling with complex psychological problems, such as personality disorders, anxiety, depression, self-harm, and suicidal thinking or behaviour. Established in 2007, the practice has over 12 part-time and full-time clinicians and is continuing to grow and develop. Our clinicians provide evidence-based individual, group, and family services, and we continually evaluate the quality of these services. The Centre also provides regular consultation and training to mental health providers throughout Canada.

We are looking to fill the position of a full-time

Office Manager

to help coordinate and direct the operations of the DBT Centre. This position occurs in a supportive work environment and involves interactions with a well-trained team of mental health professionals. The Office Manager is responsible for a wide variety of administrative, bookkeeping, marketing, and human resource duties. They are viewed as central to the functioning of the centre and will work closely with the Centre's director and president in the day-to-day running and continued development of the clinic.

Key responsibilities & duties

You will help with and/or manage:

Client coordination and communication: responding to inquiries via phone, email, mail, and in-person, coordinating appointments Bookkeeping: client billing, processing payments, calculating payroll, reconciliation and other general accounting (e.g. A/R, A/P) Coordination of professional development events, such as workshops, classes, and consultations, includes creation of marketing materials, advertising, overseeing registration, coordination with vendors Providing human resources support: staff recruitment, onboarding new clinicians, assisting with performance management, and supervising office assistant(s) Basic website maintenance

Qualifications

This position requires a friendly and outgoing individual with excellent communication and organizational skills. An ability to work independently and problem-solve, while maintaining attention to detail, is a must. The successful candidate will have at least 5 years' experience in office administration and exceptional relationship management skills to deal with all levels of staff and clients. They are a seasoned professional that manage client concerns with sensitivity, professionalism, and care.

Intermediate to advanced skills in Microsoft Office programs, including Excel, is required. Previous experience with QuickBooks is required.

Please email a cover letter and resume to officemanager@dbtvancouver.com with "Office Manager" in the subject line.

Applications without a cover letter will not be accepted.

We look forward to hearing from you.

Job Type: Full-time

Pay: $30.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Extended health care
Language:

Mandarin (preferred)
Work Location: In person