Job Description

Work Term: Permanent Work Language: English Hours: 35 hours per week Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years

Tasks

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Implement new administrative procedures Review and evaluate new administrative procedures Delegate work to office support staff Establish work priorities and ensure procedures are followed and deadlines are met Carry out administrative activities of establishment Administer policies and procedures related to the release of records in processing requests under government access to information and privacy legislation Assist in the preparation of operating budget and maintain inventory and budgetary controls Assemble data and prepare periodic and special reports, manuals and correspondence Perform data entry Train staff Oversee and co-ordinate office administrative procedures Resolve conflict situations Coach Monitor and evaluate Type and proofread correspondence, forms and other documents Supervise office and volunteer staff Supervise other workers Schedule and confirm appointments Respond to employee questions and complaints Maintain and manage digital database Greet people and direct them to contacts or service areas Establish and implement policies and procedures Determine and establish office procedures and routines Consult with clients after sale to provide ongoing support Work with minimal supervision Answer telephone and relay telephone calls and messages Answer electronic enquiries Train other workers Provide customer service Liaise with management, union officials and HR consultants Order office supplies and maintain inventory Arrange travel, related itineraries and make reservations Work with the marketing department to understand and communicate marketing messages to the field Set up and maintain manual and computerized information filing systems Plan, organize, direct, control and evaluate daily operations

Supervision

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3-4 people

Computer and technology knowledge

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MS PowerPoint MS Word Google Docs

Area of work experience

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Reports and records Invoices

Work conditions and physical capabilities

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Ability to work independently Fast-paced environment Work under pressure Tight deadlines Attention to detail Large workload Repetitive tasks Large caseload

Health benefits

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Dental plan Disability benefits * Health care plan