Job Description

Let us welcome you home.

Optima Living operates Independent Living, Assisted Living, Supportive Living and Memory Care communities in Alberta and British Columbia. Our communities are among the best places to live in Western Canada.

Our Vision: For every person to feel at home.

This is truly supported by our credo. \xe2\x80\x9cLet us welcome you home.\xe2\x80\x9d All of us here feel it is an honour to work with our residents and we advocate a resident-centered approach where the Resident, is the focus of all our endeavours.

As the Office Manager, you are responsible for keeping the site running smoothly and overseeing administrative support.

Responsibilities

Maintain a system of accounting controls and documentation of accounting policies and procedures

Process accounts payable and receivable

Identify discrepancies and follow up with residents on overdue accounts

Verify hours worked and submit to payroll

Backup supervisor for housekeeping team, including disciplinary and departure decisions

Prepare and make bank deposits as needed

Manage cash resource through reporting deficiencies and monitoring petty cash

Troubleshoot hardware and software challenges

Receives incoming phone calls and greets residents, team members, and visitors

Liaise with Human Resources to process new hires, team member changes, and departures

Assist with onboarding new employees, site tour, introductions, documentation etc.

Assist with Leasing including tours, answering phone calls regarding Wild Rose, updating CRM platform, putting together info packages, leases etc.

Liaise with accounts payable and receivable regarding payroll, petty cash, rent roll, new residents lease etc.

Support the management team administratively

Other duties as assigned to support operational requirements

Qualifications and Experience

Minimum three (3) years\' experience in an Office Manager role

Completion of Business Administration course is an asset

Experience in residential care setting is preferred

Yardi experience is an asset

CRM platform, Sherpa experience is an asset

Elpas nursing system knowledge is an asset

Completion of CPR and First Aid is an asset

Exceptional interpersonal skills with peers, residents, visitors and operational partners

Superior organizational skills with the ability to handle multiple tasks and deadlines

Strong sense of ethics and the ability to handle sensitive information with tact and discretion

Superior oral and written communication skills

Demonstrate the ability to prioritize and problem solve

Strong computer literacy including effective working skills with Microsoft Suite

Conditions of Employment

Clear Police Information Check

Clear Vulnerable Sector Check

COVID-19 vaccination proof. This requirement may be waived if you have received an exemption through the provincial government.

Record of immunization including proof of TB test negative

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Optima Living