Job Description

Job Title:

Office Manager

Location: Ottawa, ON

Job Type: Full-Time

Description of You

This is not your average Office Manager! You will be the company's go-to person, and you love that! You will be indispensable and have a variety of tasks. You will play a key role in front-line customer service for a quiet, locked office; direct leadership team support, and have extreme ownership of a well-organized and welcoming head office. In other words, you'll run a tight ship, and we'll all thank you for it!


You display an elevated level of care into everything you do, small or large. You enjoy being the first point of contact for staff, visitors, and clients. You strive to provide stellar administrative and operational support to the leadership team. You have likely been described in the past as a high performer, a team player, and a highly organized, professional, and resourceful individual. You can manage front-desk responsibilities and support day-to-day office operations all while anticipating and delivering on executive-level needs. If this sounds like you, keep reading!

Key Responsibilities

Reception and Office Administration:

Greet and direct all visitors, clients, and vendors in a professional and courteous manner. Prioritize and triage incoming calls and general email inquiries, ensuring messages are relayed accurately and efficiently. Maintain office supplies inventory and place orders as needed. Manage client supply ordering as needed. Supporting the coordination of building maintenance, office equipment servicing, and liaise with vendors as required. Keep common areas, including the reception and meeting rooms, tidy and presentable. Exhibit extreme ownership and accountability on client onboarding/offboarding and electronic filing systems.

Management Team Support:

Provide ad hoc scheduling and calendar support for the management team, including booking meetings and preparing meeting materials. Assist in the preparation and formatting of reports, presentations, and internal communications. Support the coordination of logistics for leadership and company-wide meetings and events.

Departmental Contributions:

Actively participate in internal team meetings and contribute to ongoing office improvements. Offer feedback and suggestions to enhance office workflows, communication, and efficiencies. Prepare agendas and take minutes for management and administrative meetings as required.

Company Obligations:

Operate within corporate policies and procedures. Represent the company's core values

Professional Development:

Engage in the company's professional development initiatives and training programs. Seek opportunities for personal growth and learning to enhance administrative and executive support skills.

Minimum Qualifications and Skills

5 years experience in office administration or reception Excellent communication and interpersonal skills, with a client-focused approach. Strong organizational, multitasking, and time-management abilities. Proficient in Microsoft Office Suite. Able to handle confidential information with discretion.

Desired Qualifications

5 years experience in executive-level support. Bilingual (English/French) Post-secondary education in Business Administration or a related field (preferred). Experience supporting executives or management-level staff.
Familiarity with productivity and task management platforms

What can we offer YOU?

Competitive salary Group Benefits, including health, dental, and vision insurance Professional development and training opportunities Paid time off and holidays Employee wellness programs Annual employee recognition programs Dog-friendly office
A corporate culture you won't find anywhere else - we know work is work, so why not have FUN while doing it?

How to Apply

Interested candidates should submit their resume and a cover letter to corporate@sentinelmanagement.com. Your cover letter should detail your interest and reasoning behind why you feel like this description describes you.

Applications without a cover letter will not be entertained.

Join our team and play a vital role in ensuring a well-run office that supports both our team and our clients!