Job Description

Office Manager

About Us

ARCH Psychological Services is a full-service clinical and forensic psychology practice providing care across the lifespan--from early childhood to older adulthood. Learn more at archpsychological.com.

Position Overview

We're seeking an

Office Manager

to oversee the daily operations of our Edmonton clinic. This role ensures smooth, compliant, and efficient functioning of our practice so clinicians can focus on delivering high-quality, ethical care. The ideal candidate is organized, proactive, and experienced in managing healthcare or psychology office operations.

Key Responsibilities

Oversee daily clinic operations and administrative staff Manage billing, invoicing, accounts receivable/payable, and financial reporting Ensure compliance with

CAP

,

HIA

, and

PIPA

standards Lead recruitment, onboarding, and performance management for admin staff Maintain office policies, privacy practices, and secure record-keeping Support client relations, scheduling, and issue resolution Manage practice systems (e.g., Jane), vendor contracts, and workflow improvements Monitor budgets and produce operational reports

Qualifications

Diploma or degree in Business, Office, or Health Services Administration (or related) 3+ years of office management experience, ideally in a healthcare or mental health setting Strong understanding of

privacy and clinical compliance legislation

in Alberta Skilled in billing, payroll, and accounting processes Proficient with electronic health record (EHR) or practice management systems Excellent communication, leadership, and problem-solving skills

Work Environment

Based in-office (Edmonton) Standard office hours, with some extended hours as needed
Job Type: Full-time

Pay: $28.85-$31.25 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Vision care
Work Location: In person