Job Description

Bodyworx Physiotherapy

is seeking a highly organized, compassionate, and experienced Office Manager to join our busy physiotherapy clinic. We are dedicated to providing the highest standard of patient care and are looking for a key team member to ensure our operations run smoothly and efficiently.

About Us:

At Bodyworx Physiotherapy, we believe in a holistic approach to patient health. We are a multidisciplinary team of physiotherapists and staff committed to helping our patients achieve their rehabilitation goals in a supportive and friendly environment. We are a well-established clinic having operated in the Comox Valley for 20 years.

The Role:

As our Office Manager, you are the cornerstone of our clinic's daily operations. You will oversee all administrative functions, manage the front-desk team, and serve as the main point of contact for both patients and staff. Your leadership will be crucial in maintaining a positive, professional, and productive environment.

Key Responsibilities:

Administrative Oversight:

Manage and coordinate all office administrative procedures, ensuring efficiency and accuracy.

Staff Management:

Supervise and mentor administrative staff, including hiring, training, scheduling, and performance management.

Patient Experience:

Ensure exceptional patient service by handling inquiries, managing patient intake, coordinating appointments, and resolving any issues with professionalism and empathy.

Billing and Finance:

Oversee all billing procedures, including processing payments, submitting claims to third-party insurers (e.g., Jane App, Blue Cross), and managing accounts receivable.

Operational Management:

Control inventory of office and clinical supplies, manage office upkeep, light cleaning of the clinic including laundry and coordinate with external services as required.

Communication:

Act as a liaison between the administrative team and clinical staff, facilitating clear and effective communication to support clinic goals.

Compliance:

Ensure the clinic's administrative procedures comply with all healthcare regulations and privacy standards.

Qualifications and Skills:

Proven experience as an office manager or in a similar administrative leadership role, preferably within a healthcare or medical clinic setting. Experience with clinic management software (e.g., Jane App) is a significant asset. Exceptional organizational skills and the ability to manage multiple priorities in a fast-paced environment. Strong verbal and written communication skills with a compassionate and patient-first attitude. Proficiency with standard office software (Microsoft Office, etc.). Strong problem-solving abilities and a collaborative, team-oriented approach.

What We Offer:

Commensurate with experience. Join a collaborative team that is passionate about helping people improve their health.

How to Apply:

Please submit your resume and cover letter to

office@bodyworxphysio.com

with the subject line "Physiotherapy Clinic Office Manager Application."

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Part-time, Permanent

Pay: $25.00-$30.00 per hour

Expected hours: 25 - 40 per week

Benefits:

Casual dress On-site parking Paid time off
Language:

Mandarin (preferred)
Work Location: In person