Job Description

About the Role

We're looking for a versatile, detail-oriented person to join our team in a part-time role that combines customer service, order & inventory coordination, and light product/marketing content work. You'll be supporting our existing staff by stepping in 1-2 days per week to help keep orders flowing smoothly and our online presence looking sharp.

Key Responsibilities

Customer & Order Support

Answer customer emails and basic marketplace messages (Canada & USA). Check and respond to phone messages/calls as needed. Organize, process, and update orders (including drop-ship orders), from purchase through fulfillment. Coordinate with suppliers and warehouses for order status and shipping details.

Logistics & Inventory

Assist with organizing and updating Canada/USA orders for shipping. Help coordinate pallet shipments, including preparing basic customs documentation (training provided).

Marketing & Design Support (Light)

Assist in creating simple marketing visuals, graphics, and promotional mailers (digital and print). Help design basic banners for the website and marketing campaigns (templates and guidance provided).

What We're Looking For

Experience in an office, e-commerce, or admin/coordination role is an asset. Comfortable with email, phones, and communicating professionally with customers. Basic experience with Excel (sorting, filters, simple formulas). Familiarity with online marketplaces (Amazon, etc.) is a plus. Basic photo editing and/or graphic design skills (Canva, Photoshop, or similar) are a plus. Strong attention to detail and ability to stay organized across multiple tasks. Reliable, proactive, and comfortable working independently in a small team environment.

Position Details

Schedule:

Part-time,

1-2 days per week

(weekdays; specific days to be discussed).

Location:

In-office at St Laurent.

Compensation:

Commensurate with experience.
Job Type: Part-time

Benefits:

On-site parking
Work Location: In person