Job Description

Administration and Reception RoleThe Travel Agent Next Door is a young and innovative company very well recognized within the Travel Industry. We are dedicated to supporting and providing business-building tools to assist our Partner Travel Agents with managing and growing their businesses.Job description

• Monitor an email inbox with a large volume of incoming emails from travel suppliers, answer or forward to our travel agent partners with urgency
• Receive, sort and distribute incoming mail and travel documents
• Prepare outgoing mail for distribution
• Action various business changes submitted by the travel agents
• Create supplier log-ins for newly joined agents (weekly)
• Reset supplier passwords and pins for all agents
• Keep supplier information in regards to travel agent's log-ins or password resets up to date
• Assist the Agency Coordination Manager (Onboarding Department) as needed
• Update and maintain databases
• Monitor and maintain office supplies
• Greet customers when enter office
• Other duties as required

*This position is an in-office positionOur ideal candidate will:

• Be fluent in English, with excellent oral and written communication skills
• Has exemplary attention to detail
• Be able to act with a sense of urgency
• Be organized and professional
• Have exceptional customer service skills, with a friendly, positive attitude
• Work independently when given tasks to complete
• Has a strong understanding of Google and Microsoft applications (Excel, Word, etc)
• Be respectful and mindful of punctuality
• Live in Toronto, or the GTA (reasonable commute on a daily basis, as the position is in-office)
• Have proof of vaccination (required)

We will not interview anyone who does not provide a cover letter about why you would like this position.Job Type: Full-timeSalary: $19.00-$21.00 per hourBenefits:

• Dental care
• Vision care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
We are asking all staff to provide proof of vaccinationAbility to commute/relocate:

• Toronto, ON M5J 1R7: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (required)

Experience:

• Office Administration: 1 year (required)

Language:

• Fluent English (required)