Job Description

Job Overview

We are seeking a motivated and organized

Office Administrator / Dispatcher

to join our operations team. This role is central to the daily flow of our business -- from coordinating drivers and scheduling services to handling customer calls, invoicing, and light sales follow-up.

Responsibilities

Answer and manage inbound calls and customer inquiries in a professional manner

Dispatch and communicate with drivers to coordinate daily service routes

Create, review, and process customer invoices accurately

Maintain organized records and support general office functions

Assist with customer account management and service scheduling

Conduct light outbound calls related to sales and service follow-up

Collaborate with management to ensure efficient operations

Qualifications

Previous experience in dispatch, office administration, or customer service preferred

Strong communication and organizational skills

Proficient in Microsoft Office (Excel, Word, Outlook)

Ability to multitask in a fast-paced environment

Professional, positive, and solution-oriented attitude

Job Type: Full-time

Pay: $25.00-$35.00 per hour

Expected hours: 40 per week

Work Location: In person