Job Description

Office Administrator, Braun Denture Clinic

We are looking for a passionate and energetic Office Administrator to join our well-established clinic in Vernon, B.C

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Located in the downtown of Vernon, at Braun Denture Clinic we make it our mission to provide exceptional patient care.

About the role:

Reporting and working directly with the Denturist, the receptionist is a key member of the team. The receptionist is accountable for providing an exceptional patient experience in a fast-paced environment.

This is a part- time opportunity Monday - Thursday 9am-4pm

Key responsibilities:

Greet patients upon arrival to the clinic Answering the telephone, responding to patient inquiries, and booking appointments Managing the patient bookings, ensuring appropriate timing for appointments and follow up appointments as necessary Provide exceptional patient care, taking care to promptly resolve patient concerns Work with patients to establish payment arrangements Manage patient financial accounts that are over-due and create alternative payment arrangements as necessary Coordinate with third party insurance providers Manage and order office and clinical supplies Dental knowledge is not needed but would be as great addition

About you:

You are a self-starter You are customer service oriented and thrive on providing an exceptional patient experience You are able to multi-task and prioritize tasks

What you bring - qualifications:

Exceptional interpersonal and communications skills Detail-oriented and able to work both strategically and tactically Strong problem solving skills Dental knowledge not needed but would be as asset Working knowledge of Microsoft Office Suite/Word/Excel
Job Types: Part-time, Casual

Pay: $20.00-$25.00 per hour

Benefits:

Flexible schedule
Ability to commute/relocate:

Vernon, BC: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (required) Administrative: 1 year (required)
Work Location: In person