Job Description

Scheduling and Dispatching

: Assist in scheduling truck deliveries and pickups. Coordinate with drivers to ensure timely departures and arrivals.

Tracking Shipments

: Monitor and track the location of shipments and deliveries. Communicate with drivers to ensure delivery schedules are met.

Driver Logs and Documentation

: Maintain and organize driver logs, trip reports, and other required documents (e.g., hours of service, maintenance logs).

Fleet Maintenance

: Keep track of vehicle maintenance schedules, ensuring trucks are serviced on time and comply with safety regulations.

Client Interaction

: Communicate with customers regarding delivery times, delays, or changes to schedules. Provide updates on shipment status.

Problem Resolution

: Address customer concerns, complaints, and questions related to deliveries, shipments, or invoices.

Invoicing and Billing

: Generate invoices for services rendered, ensuring all charges are accurate and in line with contractual agreements.

Regulatory Compliance

: Ensure all shipping, driver, and vehicle documents comply with federal, state, and local regulations (e.g., FMCSA, DOT compliance).

Shipping Documentation

: Organize and manage bills of lading, contracts, freight orders, customs paperwork, and any other logistics-related documents.

Insurance and Claims

: Assist in managing insurance paperwork for vehicles and cargo. Help with claims processing in case of accidents or damaged goods

Driver Scheduling

: Assist with scheduling drivers for specific routes and shifts, ensuring enough coverage for all deliveries.

Driver Records

: Maintain records of driver certifications, safety training, and annual performance reviews.

Driver Dispatch Support

: Relay important messages to drivers (e.g., route changes, customer requests, delays).
Job Types: Full-time, Permanent

Pay: $18.00-$20.00 per hour

Benefits:

Employee assistance program
Work Location: In person