Job Description

Overview

We are seeking a dedicated and detail-oriented Office Administrator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our office. This position requires strong organizational skills, excellent phone etiquette, and the ability to manage various administrative tasks efficiently. If you are passionate about providing exceptional customer support and thrive in a diverse environment, we would love to hear from you. Daily activities take place in an unionized office environment.

Responsibilities

Answer phone and email inquiries in a professional and courteous manner directing them to the appropriate person Greet individuals entering the building courteously, direct them to the appropriate contact and provide general program information as required; Maintain the inventory and management of books for loan and track progress in a database Process payments at front desk as required Ensure accurate updates to database Generate a variety of correspondence as required Ensure common areas such as kitchen and supplies room are maintained and appropriately stocked Prepare training materials including photocopying and binder preparation Distribute all incoming mail, process outgoing mail in a timely fashion and coordinate courier packages as required Maintain physical and electronic files Support on and off site events and recruitment activities Ensure compliance to department policies and procedures; actively participate in training as required Perform all other duties as assigned in order to meet organizational objectives

Skills

A minimum of 2 years of experience in an office administration or customer service position Strong organizational skills with the ability to prioritize tasks effectively. Excellent phone etiquette, verbal and written communication skills Proficient in using phone systems, computers, and office software for administrative tasks. Detail oriented and able to handle confidential information appropriately Experience working for a non-for-profit organization is an asset
Job Type: Full-time

Pay: $44,000.00-$49,000.00 per year

Benefits:

Dental care Extended health care Life insurance On-site parking Paid time off
Schedule:

Monday to Friday
Ability to commute/relocate:

Richmond Hill, ON L4B 1J5: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (required)
Experience:

Administrative or Customer Service: 2 years (required)
Work Location: In person

Application deadline: 2025-07-18