Customer communications and service including handling inquiries, follow up relations management, and post-job follow ups
CRM maintenance including updating lead management, customer data, history and project notes
Scheduling and logistics including crew management, materials ordering, scheduling inspections, and project administration
Co-ordination of activities between estimators, crews, customers, employees and suppliers
Support to estimators in preparation of estimates, proposals and bid packages
Invoicing, collections to customers and payments to suppliers
Ensuring a pleasant and friendly office team environment with great communications with all stakeholders
Generally, maintaining a collaborative and efficient approach to office organization, training and management.
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