Job Description

Do you consider yourself exceptionally organized? Are you able to take initiative and provide exceptional client engagement & support?

Interested in working as part of a team to help clients succeed?

... then we want to hear from you about your interest in joining the team as our

Office Administrator

Affiliated with The AC Group of Independent Accounting Firms,

Feltham & Associates, Chartered Professional Accountants is a growing firm providing a full range of professional services in Accounting, Audit, Management Advisory, Computerized Accounting System Consulting, Business Plans & Proposals, Tax Planning, Forensic Accounting, Mergers & Acquisitions, Business Reorganizations and more. Check us out at http://feltham-associates.ca

We are looking highly organized, professional, and personable individual who thrives in a dynamic environment. Our growing

public accounting firm is looking for an

Office Administrator / Accounting Assistant to join our team. This is a front-facing role that combines administrative support with junior accounting tasks and marketing for the firm. This role is vital in maintaining a welcoming, organized office environment while assisting the accounting team with delegated support tasks such as document management, client communications, marketing, community development, and light bookkeeping duties. No day or client is ever the same!

In this role, you will be responsible for:

Responding to phone calls, general email inquiries, new client inquiries, and customer support inquiries.

Administrative support duties for client onboarding/offboarding

Managing firms' presence on digital platforms including Facebook, Twitter, and LinkedIn account(s).

Development of new marketing and client support literature

Manage appointment scheduling, calendar coordination, and client visits if necessary

Collect, organize, and manage client documents for tax returns, financial statements, and authorizations - has a general understanding of the different forms and documents involved

Enter client information into accounting software or portals

Assist with organizing bookkeeping records for the firm including expense management and client invoicing based on direction from firm management

Collect and process client payments and help maintain those records

Assisting with the deployment of new IT technologies as a part of the App ecosystem that is currently used for our client services.

Anticipating the needs of office staff to ensure resources are available including ensuring the office environment is tidy, welcoming and well-stocked.

Qualifications, Skills and Attributes:

Diploma in Office Administration/ Business Administration or equivalent programs

2+ years of experience in a dual administrative/accounting support role

Proficient computer skills. Experience with Microsoft Office - Word, Excel, Outlook

Strong self-management skills with the ability to prioritize, multi-task, and take initiative

Strong attention to detail and ability to follow instructions precisely

Is tech-savvy and has a passion for software and innovation

Excellent customer service skills

Great communication skills and ability to work well with clients and colleagues

The Perks

Opportunity to join a growing firm that uses the latest technology to improve client service.

Ability to "make a difference" for a variety of awesome clients in a supportive, social and inclusive environment.

Continued career and educational development and support as part of AC Group, CFIB, CPB, etc.

Flexible compensation plan based on your needs - while no client is the same, neither are our employees needs and desires! We offer a flexible plan in which could include group insurance, RRSP matches and/or paid time off amongst other perks!

Compensation is based on the candidates skills, education and experience.

How to Apply

Please forward your resume through indeed, or directly to our firm at accounting@feltham-associates.ca. Please note that only the selected candidates will be contacted for an interview.

Job Types: Full-time, Permanent

Benefits:

Dental care Disability insurance Extended health care Life insurance Paid time off RRSP match Tuition reimbursement Vision care
Work Location: In person