to support our operations team with warranty and administrative coordination. This role involves managing documentation, entering and tracking claim information, and ensuring accuracy. The ideal candidate enjoys working with details, communicating with others to resolve issues, and keeping records accurate and up to date in a fast-paced environment.
Key Responsibilities:
Enter and update information in spreadsheets and internal systems to ensure accurate tracking of warranty requests, and related documentation.
Perform general office duties and provide administrative assistance to other departments as needed.
Communicate professionally with suppliers and dealers to confirm claim status.
Track open claims and ensure timely processing and resolution.
Maintain accurate digital and physical records to support claim tracking and reporting requirements.
Handle inquiries, disputes, and claim escalations with professionalism, ensuring positive communication and effective problem resolution.
Demonstrate strong written and verbal communication skills and the ability to manage conversations in a calm, solution-oriented manner
Qualifications:
Strong attention to detail and accuracy in data entry.
Proficient with Microsoft Excel, Outlook, and other Microsoft Office programs.
Strong written and verbal communication skills.
Ability to stay organized and manage multiple priorities.
Previous experience in administrative, office, or data entry role is an asset.
What We Offer:
Competitive wages and benefits package.
Opportunities for cross-functional learning and professional development
Supportive team environment within a well-established manufacturing company
Job Type: Full-time
Benefits:
Company events
Dental care
Extended health care
Life insurance
On-site parking
Vision care
Work Location: In person
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