Job Description

Job Summary

We are currently seeking a full-time office administrator to join our team. We are looking for a multi-tasker who is committed to their work, with exceptional communication skills and an upbeat attitude.

You will be the first point of contact for all customers. A strong candidate is someone comfortable assisting management and all customers by handling day to day office tasks such as answering the phone, answering emails and invoicing customers. This requires strong communication skills as well as excellent knowledge of both QuickBooks and Microsoft Office Applications (Outlook, Word, Excel).

To become a successful candidate at Molinaro's Catering, candidates should be attentive, proactive, and responsive while willing to meet challenges directly. The Office Administrator position requires an individual who has excellent customer service skills and is able to assist customers with their orders over the phone, in person, via email or through our website.

Responsibilities Include:

Process customer orders by answering the phone, checking the website, and responding to emails Generating invoices, reports, sales, etc. Answering customer questions and concerns Learning the product to better assist customers Introducing promotions and providing excellent customer service to assist with sales and customer retention

Requirements Include:

Excellent computer skills, including a high degree of proficiency in both Microsoft Office applications and QuickBooks, and a demonstrated ability to quickly understand new software Ability to multi-task, prioritize & accomplish tasks in a timely and organized fashion Strong written and verbal communication skills Prior customer service experience Attention to fine detail The desire to be proactive and take initiative Knowledge of office management and bookkeeping Basic accounting knowledge & skills
Regular hours of the business are 9:00am - 5:00pm.

Job Type: Full-time

Pay: $20.00-$22.00 per hour

Benefits:

Discounted or free food On-site parking
Education:

Secondary School (preferred)
Experience:

Customer Service: 1 year (preferred) QuickBooks: 2 years (preferred) Microsoft Office: 2 years (preferred)
Location:

Mississauga, ON (preferred)
Work Location: In person