Job Description

Job Summary

The Full-time Office Administrator plays a vital role in supporting the daily operations of Joshua House, ensuring residents, staff, and community partners receive timely, compassionate, and professional assistance. This position requires strong communication skills, attention to detail, and a commitment to confidentiality and ministry values.

Duties

Answer incoming calls and log key details, return calls in a timely manner, forward messages to residents and staff, Handle intake and general inquiry calls. Maintain strict confidentiality regarding resident information, manage and respond to resident requests, assist residents with applications for funding when required, complete intake packages and onboarding steps with new residents. Run the Saturday canteen, distribute medications during designated medication times (evenings and weekends), serve as an emergency driver when needed. Maintain a calm, respectful, and welcoming environment, uphold ministry standards, boundaries, and ethical guidelines, work collaboratively with the team to ensure smooth operations

Skills

Meets all Joshua House character and conduct requirements Successful completion of a Criminal Record Check with Vulnerable Sector Clearance Valid Level 1 First Aid certificate Naloxone (Narcan) training certificate Valid Class 5 driver's license Minimum 20 hours of training in one or more of the following areas: Counselling, Crisis intervention & conflict resolution, Psychosocial intervention for substance-use disorders, Trauma-informed practice

Schedule

Friday 12:00pm-8:00pm Saturday 9:00am-8:00pm Sunday 9:00am-8:00pm Monday 12:00pm-8:00pm
This position offers an opportunity to play a vital role in maintaining an efficient office environment while developing your administrative expertise within a rising organization.

Have you submitted a cover letter? Only applicants with cover letters will be considered for this position.

Job Type: Full-time

Pay: $17.92-$20.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care On-site parking Paid time off Vision care
Application question(s):

Have you submitted a cover letter? Only applicants with cover letters will be considered for this position.
Experience:

Addiction Recovery : 1 year (required)
Licence/Certification:

First Aid Certificate (required)
Work Location: In person