Job Description

Job Advertisement: Office Manager (Administration, Finance & HR)

Bench Mark Equipment & Supplies Inc. is a leading provider of survey equipment and solutions across North America. We pride ourselves on delivering precision technology, exceptional customer service, and reliable support to our clients. We are seeking a highly organized and detail-oriented Office Manager to join our energetic and growing team.

Purpose of the Role

The Office Manager will oversee financial reporting, administrative operations, people processes, and company procedures. This role ensures disciplined financial practices, smooth day-to-day administration, accurate HR systems and records, and effective use of the company's CRM to align with our Values.

Key ResponsibilitiesAdministration, Operations & Logistics

Manage the company's main inbox and respond promptly to communications. Handle daily mail, maintain filing systems (digital/physical), oversee document retention. Develop agendas and record minutes for weekly team meetings. Order and manage office supplies. Create, review, and send invoices; monitor overdue accounts and resolve discrepancies. Process customer payments (credit card, EFT, wire, cheque) and reconcile receipts. Manage purchase orders, vendor payments, and shipping documentation. Prepare weekly summaries/reports on financial, logistics, and administrative activities. Maintain audit trails for financial, HR, and cross-border activities.
Finance & Accounting

Manage bookkeeping, accounts payable/receivable, payroll, and bank reconciliations. Prepare monthly, quarterly, and annual financial reports for leadership. Maintain budgets, forecasts, and cash flow projections. Oversee compliance with tax filings, benefits reporting, and external accounting requirements. Ensure all financial records are accurate in Zoho CRM. Implement and monitor financial controls and cost management practices.
Human Resources (HR)

Manage recruiting processes, including job postings, screening, and onboarding. Maintain employee files, policies, and HR compliance. Administer payroll, benefits, vacation tracking, and performance reviews. Support leadership with culture-building, engagement, and employee relations. Manage accountability chart, quarterly conversations, and performance metrics.
Zoho CRM & Systems

Maintain and update customer and order information within Zoho CRM. Track accounts receivable, sales orders, invoices, and shipping details. Generate CRM-based reports for leadership and ensure data accuracy. Support sales/service teams with timely updates on customer status, shipping, and payments. Optimize CRM workflows for efficiency and cross-team visibility. Manage inbound leads and prep sales quotes for sales personnel.
Core Skills & Attributes

Experience with CRM software. HR administration, compliance, and payroll experience. Knowledge of logistics, shipping, and customs processes. Strong problem-solving skills and attention to detail. Excellent communication and organizational skills. Ability to multitask and work in a fast-paced environment. Alignment with company Core Values.
Why Join Us?

At Bench Mark Equipment & Supplies, we foster a culture of growth, teamwork, and innovation. If you are passionate about administration, finance, and HR, and thrive in a dynamic environment, we encourage you to apply and be part of our mission: Precision Delivered. Support Guaranteed!

Job Type: Full-time

Pay: $51,560.00-$64,603.85 per year

Benefits:

Extended health care
Language:

English (required)
Work Location: In person